Educator, Patient/Clinical Services

Posting Date

07/17/2025

1212 ONeill Highway, Dunmore, Pennsylvania, 18512, United States of America

Job Description

Patient Educator

Do you find fulfillment in connecting patients with information that will help them make an informed choice about their treatment plan? A Patient Educator role may be right for you!

As a Patient Educator, you will be responsible transforming dialysis care by specializing in new patient education, enabling patients to make an active and informed modality choice  – by teaching and educating patients and teammates on ESRD modality options including lifestyle benefits, challenges, techniques and alternatives. The educator is responsible for understanding the patient’s values and adjusting the education to meet the needs of the patient, leveraging educational materials.

 

What to expect in this role:

Educate and Inform Patients

• Educate and inform patients, patient families, and teammates about treatment options and overall dialysis education.
• Utilizing standard materials to communicate to patients, patient families, and teammates.
• Provide assistance with dialysis transitions as required.
• Work with on-site inter-disciplinary team to identify and educate potential and existing patients on specific modality options.
• Coordinate and communicate with the clinic interdisciplinary team including but not limited to the in-centers nurses, social worker, dietitian and Home nurses to plan education delivery and transition steps, when appropriate, and to complete the education process.

Required Qualifications

• Demonstrated ability to adapt messaging and education approach to the individual patient’s circumstances and learning styles.
• Experienced in teaching the adult learner with demonstrated ability to recognize and customize education to individual learning styles.
• Experience in project management to coordinate the patient experience with teammates while systemically tracking patient progress through the education process.
• Ability to cultivate connections with patients, clinic teammates and physicians.
• Intermediate computer skills and proficiency in MS Word, Excel, and Outlook required; functional proficiency with DaVita applications including but not limited to SNAPPY, Reggie, Laboratory, required within 90 days of employment or position change.
• High School Diploma, Vocational/Technical school certificate degree, Associate’s degree or Apprenticeship.

Preferred Qualifications (a.k.a. nice-to-haves)

• Bilingual
• Minimum of one (1) year’s nephrology experience, home dialysis experience.
• Demonstrated knowledge of chronic, peritoneal, nocturnal, and home hemodialysis.
• Experienced in case management, home health, disease management, or hospice.
• Minimum of one (1) year experience educating patients on ESRD and CKD programs.
• Clinical license or certification; dialysis specific if possible

Here is what you can expect when you join our Village:

• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

Why wait? Explore a career with DaVita today.

Go to http://careers.davita.com to learn more or apply.

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional de