Director - Revenue Cycle Optimization (Remote)

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Day - 08 Hour (United States of America)

This is a Stanford Health Care job.

A Brief Overview
The Revenue Cycle Optimization Director is responsible for overseeing the process optimization for all areas of the revenue cycle to achieve best practice Epic automation and integrated technology standardization. Provides superior performance improvement opportunities for front-end, mid-cycle, and back-end revenue cycle processes and workflows at Stanford Health Care. The incumbent works with the Vice President to develop future strategic goals and current to future state road map across Revenue Cycle departments in collaboration with Information Technology (IT).

Locations
Stanford Health Care

What you will do

• Works with Vice President to develop strategic processes for the department

• Principal leader of continuous improvement methodology, training, execution, and project management

• Utilizes data and key performance indicators to monitor performance and drive further analysis for potential optimization

• Develops and communicates sound strategic recommendations based on clear understanding of department objectives

• Lead strategy member for process improvement initiatives, including assessment, analysis, recommendations, development, implementation, and monitoring

• Assesses all organizational activations and clinic expansions for potential impacts to Revenue Cycle operations including volume, staffing, and projected outcomes

• Provides recommendations and suggestions for projects and operational changes that impact the Revenue Cycle

• Supports standardization and consistent practices across both Revenue Cycle and enterprise-wide operations

• Develops stakeholder assessments, user journeys and experience maps

• Analyzes relevant consumer and industry data to provide insight and lead strategic & transformational projects and presentations

• Actively contributes thought leadership and fresh ideas for growing and evolving department outputs and processes

• Stewards the creative process to ensure all work aligns with strategic goals

• Fosters strong relationships with key stakeholders

• Implements initiatives and processes to ensure that all work is completed according to scheduled deadlines with attention to quality standards, priorities, and overall goals

• Serve as a resource for other team members, based on a strong working knowledge of team's responsibilities and goals

• Participates in task forces, strategic initiatives, stretch assignments and collaboration opportunities with other business units

• Facilitate sustainable change across the department

• Supports and is consultative to all functions within the Revenue Cycle for issues related to, Epic, MyHealth, and other interface workflows

• Acts as the liaison between the Revenue Cycle and various Epic teams that work on revenue related workflows

• Analyzes trends in the workflows that preclude and are a barrier to all Revenue Cycle workflows

• Reviews opportunities with the Revenue Cycle teams to make improvements to Epic workflows

• Supports process improvement opportunities and operational changes related to third-party vendors and organizations

• Collaborates with clinical areas and Revenue Cycle leaders to perform assessments of current workflows that appear to hinder successful patient throughput

• Advises the Revenue Cycle Directors on development of Epic workflow projects that can demonstrate improvement to the stream of revenue

• Undertakes and manages “Special Projects” to support the entire Revenue Cycle Team and its Epic Workflow issues

• Evaluates the quality and effectiveness of the current Epic workflows with a view to improvements to processes and revenue stream

• Partners with leadership to achieve revenue cycle metrics and quality performance. Identifies barriers and facilitates resolutions. Drives meaningful and impactful change to key KPIs.

• Collaborates with operational leaders in the development, implementation and coordination of workflows, policies, procedures, and guidelines

• Continuously monitors and updates existing departmental policies when changes to operations and workflows are made

• Performs other duties as needed or assigned.

Education Qualifications