Supervisor, Adult Day Services

Overview

Empathy, compassion, respect, and trust? Are these your values? If so, apply today! At ESSC these are our values too and they drive our passion to achieve our mission. 

 

This position would monitor the day-to-day operation of the Cota Adult Day Program in Torrance. In this position you would supervise, evaluate, and train associates within the scope of authority. You would assist with planning of all aspects of service to achieve the desired outcomes and to assure services comply with person-centered service design and with all applicable internal and external oversight. This position would work collaboratively with Program Directors and all service line associates to ensure delivery of high quality person-centered services that empower people, meet their personal needs, and support them to direct their own days and lives.

 

Finish

 

Position: Supervisor, Adult Day Services

Location: Torrance (Cota Program) -  Adult Day Program

Hours: Monday-Friday 8:00 am to 4:00 pm  

Hourly Starting Pay Rate: $26.00 per hour  

*We provide CPR/First Aid certification for Adult Day Services* Driving required - See below for additional qualifications

 

 

• Excellent Monday through Friday work schedule. No weekends or evenings
• Full-time positions are eligible for medical, dental, & vision, 401k program, tuition reimbursement of up to $5,250 per year, student loan counseling program, 15 days of paid time off, 11 paid holidays, etc.
• We offer a career path with room to grow
• Great work culture & work/life balance

 

 

ESSC is the largest disability services organization in California and we have been operating for over 100 years! At ESSC, we value the uniqueness and dignity of our associates and their contributions to our organization. Join a team with an amazing work culture, career path, and great benefits for part and full-time positions. 

Responsibilities

• Supervises the coordination of service delivery for individuals as designated; including but not limited to intake process, assessments, service assignment, and effective service delivery; facilitates or conducts associated meetings. Oversees and coordinates data collection, organization, and storage of documentation related to individuals who use the services; including handling of electronic health records where required.
• Promotes, models, and ensures adherence with person-centered standards and service culture by ensuring person-centered planning, and inclusion of opportunities and variety of experiences reflective of the interests and preferences of individuals who use the service. Understands and reinforces all concepts of the ESSC PCCP manual.
• Ensures compliance of, and exhibits, a thorough understanding and functional knowledge of all quality assurance and safety standards for designated service(s), inclusive of all organizational standards and applicable licensing agencies, service design, accreditations and other regulatory requirements. Provides input to the development and improvement of policies and procedures.
• Evaluates training needs and conducts thorough observations of all associates within the service; based on identified needs, provides feedback in a manner that is effective, constructive, and conducive to the associates growth and success. Ensures the proper completion of all required personnel documentation.
• Maintains positive working relationships with associates, with individuals who use the services, their support team, referral agencies, community contacts, and others who are important to them and their success.
• Substitutes for direct service associates as needed.
• Performs other duties as assigned.

Qualifications

• Ability to communicate effectively, through oral and written skills, with all levels of personnel and the general public. Able to foster team work, effective monitoring, motivating, training, and mentoring of staff.
• Knowledge of person-centered programming approach providing services to create purposeful and meaningful activities.
• Ability to consistently demonstrate good judgment and decision-making skills; exercise discretion and handle sensitive and confidential matters appropriately.
• Ability to develop associates and provide approved upon effective progressive discipline when necessary.
• Ability to interpret and carry out written and/or oral instructions.
• Ability to properly interpret and implement policies, procedures, and regulations.
• Ability to demonstrate active listening, patience, and empathy in communicating with individuals that use the service, their families and/or caregivers.
• Demonstrated proficiency with Micr