Associate Director Care Coordination

Primary City/State:

Tucson, Arizona

Department Name:

Case Mgmt-Hosp

Work Shift:

Day

Job Category:

Clinical Care

Help change health care; help change the world.  We want to change the lives of those in our care – and the people who choose to take on this challenge. If you’re ready to change lives, we want to hear from you.

Join our dynamic healthcare team as an Associate Director of Case Management, where leadership meets compassionate patient care in a truly collaborative environment. We're seeking an experienced professional with a Master's in Social Work (with licensure) or RN License who brings case management expertise and a passion for leading others to excellence. You'll manage front-line case management staff and discharge planners, guide your team through complex discharges, optimize patient throughput and length of stay, and handle recruitment, scheduling, and staff development—all while utilizing familiar tools like Microsoft Outlook, Teams, Excel, and Cerner EHR. You'll work alongside two other Associate Directors in a true partnership model where responsibilities and staff are shared equally, fostering a supportive leadership team. What makes this opportunity special is our positive, One Team culture that values collaboration over competition, plus the flexibility that comes with a salaried position to help you maintain work-life balance. If you're ready to make a meaningful impact by empowering your team to deliver exceptional patient care while growing your leadership career, we'd love to hear from you!

LOCATION: Banner University Medical Center- Tucson

SCHEDULE:

• Full Time
• 8:00am - 4:30pm May vary depending on staffing needs.

Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting groundbreaking research. Also located on the campus is Diamond Children's - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation's top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. The academic medical center has earned Magnet Recognition becoming the only hospital in southern Arizona to meet the rigorous standards of the American Nurses Credentialing Center’s Magnet Recognition Program® for nursing excellence. The hospital's physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program.

POSITION SUMMARY
This position provides managerial and clinical support to patients and staff. Uses depth and breadth of clinical management knowledge to ensure the provision of high quality, safe, and cost-effective patient care. Demonstrates care coordination expertise and oversees the leadership of clinical, financial, and personnel management of the Care Coordination department. This position supervises employees and participates in selection, orientation, counseling, evaluation and staff scheduling. Maintains clinical, leadership and post-acute care services knowledge and competency to evaluate outcomes related to delivery of Care Coordination services.

CORE FUNCTIONS
1. Oversees Care Coordination personnel as assigned. Provides and/or facilitates Care Coordination and/or other related activities and serves as a resource to other staff members. Promotes utilization management through interdisciplinary patient care and activation of the discharge plan per the care delivery model.

2. Directs personnel actions including recruiting, new hire actions, interviewing and selection of new staff, salary determinations, training, and personnel evaluations. This position also participates in the development of Care Coordination goals and objectives in accordance with company standards. Ensures all goals and objectives are met timely and effectively. Hires, trains, conducts performance evaluations, and directs the workflow for the staff. This position is also accountable for participating in the development and implementation of department goals and objectives

3. Serves as a resource and provides leadership assistance to achieve optimal clinical, operational, financial, and satisfaction outcomes.

4. Supports and facilitates innovation and change management. Participates in the development, implementation and evaluation of the goals/objectives and process improvement activities within the depa