Surveillance Operator - Borgata

Atlantic City, New Jersey

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
As a Surveillance Operator at MGM, you play a pivotal role in fostering a collaborative environment where Surveillance works hand-in-hand with partner departments to deliver exceptional service to all our guests. Your commitment to maintaining a fair, safe, and secure environment will ensure both customers and employees feel valued and protected. By upholding company policies and procedures, as well as adhering to applicable laws and regulations, you will create a culture of accountability that enhances the overall MGM experience.

THE DAY-TO-DAY:

• Operate various closed-circuit television (CCTV) technology to monitor and review casino activities, archive audio and video evidence and monitor the system for malfunctions.

• Proactively monitor all casino areas and personnel to promote accountability with policies and procedures, identify suspicious activity, and deter fraud and theft.

• Proactively observe and review video then complete required documentation regarding specific incidents including but not limited to guest complaints, procedure errors, risk management issues, player evaluations, theft, and variances.

• Maintain and improve knowledge of rules, company policies, procedures and threats in all areas which Surveillance is responsible for monitoring through training and professional development.

• Cooperate with the local Gaming Authority and coordinate with and/or assist other law enforcement agencies as necessary.  Testify in court as a representative for the company as necessary. Maintain strict confidentiality of Surveillance operations and any non-public information learned as an employee.

• Identify trends and abnormalities by reviewing data through various software applications and investigating anomalies.

• Collaborate with leadership to maximize guest experience.

THE IDEAL CANDIDATE:

• High School Diploma or GED Required

• 1+ Years of Prior Relevant Experience Required

• 1+ Years of Prior Relevant Experience in Gaming and/or Surveillance experience Preferred

THE PERKS & BENEFITS:

• Free meals in our employee dining room

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free parking on shift

• Healthcare, financial, and time off benefits

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11869

Pay Rate:

The rate for this role is:

$22.00

 

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

 

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
 

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!