Senior Manager, Global Commercial Compliance

About Zscaler

Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity.

Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. 

We champion an “AI Forward, People First” philosophy to help us accelerate and innovate, empowering our people to embrace their potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler to help shape the future of cybersecurity.

Role

We are looking for a Senior Manager of Global Commercial Compliance to join our Global Commercial Compliance department, reporting to the Director of Technology Compliance. This a hybrid role based in San Jose, California. You will lead and scale our global commercial compliance program across international, public sector, privacy, and AI-related assurance frameworks. In this role, you will drive strategy and operational execution for key customer and regulator-facing commitments, ensuring a strong, audit-ready posture across multiple global standards.

What you’ll do (Role Expectations)

• Own and evolve the global commercial compliance strategy across international and public sector assurance programs to align with customer and regulatory expectations

• Build scalable compliance programs that unify requirements across frameworks like ISO, SOC, and PCI, incorporating privacy-by-design and AI governance

• Lead internal audit activities and end-to-end external assessments while serving as the primary liaison to third-party certification bodies

• Establish compliance health metrics and dashboards to track control performance, evidence maturity, and remediation cycle times

• Provide executive-ready reporting on compliance posture and risk trends to senior leadership and relevant governance bodies

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Bachelor’s degree in Information Security, Information Systems, Computer Science, or a related field

• 7–10+ years of progressive experience in compliance, assurance, audit, or risk management, including leadership of global programs

• Working knowledge of frameworks such as ISO 27001, SOC 2, PCI DSS, C5, and IRAP with the ability to support AI governance concepts

• Proven ability to manage audits end-to-end, including evidence strategy, control testing, and stakeholder coordination

• Strong track record of leading cross-functional initiatives in complex, fast-paced environments