Sr. Pharmacy Application Analyst

Job Summary: 

CHSPSC, LLC seeks an IT Application Services Management (ASM) Senior Analyst to assist in the facilitation of application Services management processes pertaining to analyzing value, evaluating risk, prioritizing projects and onboarding new technology requests to ensure alignment with organizational strategies for the pharmacy service line.

Key responsibilities include:

• Strategic analysis of the enterprise application portfolio including lifecycle management, application rationalization, consolidation and standardization to achieve the department objectives of the organization including reducing variation of redundant or unused applications
• Assist in the definition, implementation and support of portfolio management standards, policies and processes
• Facilitate data driven decisions pertaining to IT project investments
• Define the structure, attributes, taxonomies and nomenclature of service line elements and categories within the repository toolset (ServiceNow) to ensure completeness and accuracy of the list of enterprise IT business applications
• Collaborate with business partners, technology leaders and department directors to identify and promote adoption of enterprise standards and rationalization of application systems to achieve economic and patient experience improvement goals
• Document current state and contribute to the direction of the application lifecycle management (LCM) roadmap to reduce costs, mitigate risks, and drive growth and revenue
• Provide expertise on decisions and priorities regarding the overall enterprise application portfolio
• Track application and vendor trends and maintain knowledge of new technologies to support the organization’s current and future needs
• Maintain an awareness of industry standard best practices and apply relevant methodologies for process improvement
• Serve as a portfolio point of contact for the business leadership of the service line
• Perform application rationalization feasibility analysis and proposals for management and business partners which support the organization's clinical and economic objectives
• Review and define applications’ advantages, risks, costs, benefits and impact on the enterprise business process and goals
• Develop and maintain productive relationships of trust both within and outside CHS and embrace the authoritative role in respect to maintaining enterprise standards and align others to the strategic direction
• Collaborate with Audit teams to respond to and mitigate audit findings and manage audit controls related to application systems and LCM
• Function as an escalation point for junior staff and set the example in work ethic and critical thinking skills
• Educate peers and business partners on department methodologies and drive adoption of standard process
• Identify and evaluate portfolio risks and recommend mitigation plans
• Assist with business impact analysis and application criticality assessments
• Partner with key business and delivery stakeholders to conduct application and service line reviews including scope, metrics, expenses and net promoter scores to determine the disposition of existing and proposed solutions
• Communicate timely and accurate status to appropriate levels and stakeholders including the development and delivery of status reports and presentations

Required:

• Results oriented mentality to drive accurate deliverables with appropriate time to market while taking responsibility for the outcomes
• Customer focused to alig