Manager, Project Management - Sales Training Knowledge Management, eCommerce

Position Summary...

What you'll do...

Sales Training Manager - Knowledge Management, Supporting Marketplace Business Development About Walmart Us eCommerceAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability and everything in between. As a Walmart associate, you will play a critical role in shaping the future of shopping with highly talented individuals, in an environment that values dedication, ingenuity and collaboration. Here, your work makes an impact every day. If youre hungry to own your career and catapult ideas into action, read on. Description Walmart Marketplace is seeking ambitious candidates that are quick learners and strategic thinkers. A successful candidate is a natural self-starter with an entrepreneurial spirit and results oriented. This role is heavily cross-functional, requires working knowledge and coordination with sales leadership, product, compliance, operations, retail, and technical teams superior communication skills, written and verbal, are a must. As a Sales Training Manager Knowledge Management, youll own the Confluence Knowledge Base. Youll be responsible for coordinating with stakeholders and subject matter experts to develop and manage content and curate content architecture for seller facing teams. Content will be inclusive of everything a sales rep would need to do their job with excellence (Tooling, Sales Methodology, Playbooks, Pipeline resources, SOPs, Onboarding resources) so that all associates have the right resources on hand to perform and drive success in their daily duties. This role will measure usage and content engagement to understand adoption across the sales team. The Walmart Marketplace Sales Operations team is focused on the continuous development of world-class tools, resources, trainings, and operational processes to ensure our sales team exceeds its goals and our customers have a premium shopping experience. Essential Duties and Responsibilities: Develop and operationalize a new Confluence instance and migrate existing materials into the new architecture Engage in one-on-one review of new and existing documents with Stakeholders and SMEs, to ensure content is relevant to and beneficial for the audience Measure usage and content engagement to understand adoption Write and publish training content Establish and maintain strong cross-functional partnerships Qualifications 7-10 years of total work experience Prefer experience in Sales, Content Marketing, Product marketing, or Learning and Development roles Bachelors degree preferred but not required Proficient in MS-Suite and comfortable writing documents and building presentations to tell a clear story Experienced in a company wiki (such as Confluence) is required You are adaptable and nimble, able to pivot and deliver against goals in a high growth environment Team player, systems thinker, effective in navigating cross functional work A writing sample will be required (links to current articles, sample documentation, etc.) You will blow us away if: You have experience implementing and managing enablement tools such as Confluence, Revenue intelligence platforms, Prospecting tools, and LMS You have built role-specific (SDR/AE/AM) content You have experience working in a sales ecosystem that is built on a sales methodology such as Challenger You have experience writing content for ecommerce, retail or logistics Benefits & Perks: Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. Equal Opportunity Employer - Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and th