Harness Sales Specialist

Position Summary:

Ag Express Electronics is seeking a Harness Sales Specialist who will be responsible for recommending, quoting, and coordinating the delivery of innovative harness systems tailored to customer applications. This role serves as a key liaison between customers and internal teams—ensuring technical accuracy, timely order fulfillment, and a high level of customer service. This role supports business growth through technical expertise, responsive communication, and cross-departmental coordination. 

This position is located at any of our 3 facilities: Des Moines, Iowa; Grand Island, Nebraska; or Sulphur Springs, Indiana.

Key Responsibilities:

Technical Expertise 

• Design, recommend, quote, and sell Ag Express systems and harnesses needed to help customers solve their application goals. 

• Develop new and modified harness and cable designs, including custom configurations 

• Create bills of materials, including labor, for custom/new harnesses. 

• Stay informed about industry trends, technologies, and product advancements. 

Customer Interaction 

• Serve as a main point of contact for customer relationships by receiving and responding to inbound phone calls, emails, and other communications regarding Ag Express products and services. 

• Communicate with farmers and implement dealers concerning order status. 

• Ensure customer satisfaction by providing excellent customer service and support. 

Cross-Functional Collaboration 

• Coordinate with manufacturing and shipping to ensure orders are processed and fulfilled efficiently. 

• Work with the production manager to schedule and build wiring harnesses. 

• Foster positivity by contributing to a collaborative and engaging work environment. 

• Attend sales meetings and product training sessions. 

Effective Communication 

• Communicate with farmers and dealers about order status and wiring harness builds. 

• Maintain excellent customer service, addressing issues promptly and providing support. 

Continuous Improvement 

• Continuously evaluate and suggest improvements for the harness sales process, portfolio, and tools 

• Represent Ag Express at public events, public forums, and industry trade shows in professional manner. 

• Perform other duties as assigned. 

Skills and Qualifications:

• Ability to work independently and as part of a team and adapt quickly in a fast-paced, dynamic environment.  

• Proven communication skills, both verbal and written, necessary for effective collaboration with coworkers, managers, and customers. 

• Meticulous attention to detail with demonstrated ability to use good judgment in demanding situations.  

• Positive approach to navigating challenges with a solutions-oriented approach, ensuring customer satisfaction.   

Education and Experience:

• Education: High school diploma or GED required.