Sales Assistant

Providing exceptional standards of customer service surpassing customer expectations at every 
opportunity by following our Selling Ceremony
 Demonstrating and reflecting the glamorous, luxury lifestyle image of Jimmy Choo through 
customer service, attitude, personal grooming, dress code and behaviour
 Developing a detailed knowledge of the product including construction, materials, care and 
design in order to provide exceptional and knowledgeable customer service
 Building, developing and maintaining your own client database ensuring repeat visits and 
customer loyalty
 Resolving customer complaints promptly and successfully by investigating problems, developing 
solutions and making appropriate recommendations to the store management
 Playing an active role in replenishing stock according to company procedures and policies
 Maintaining effective stock controls to ensure continued stock supply and ensure stock record 
accuracy
 Participating and supporting the team in stock takes as and when required
 Attending and participating in all store meetings and training events as required ensuring good 
communication is maintained
 Participating in, and representing Jimmy Choo during promotional events and activities
 Actively ensuring merchandise presentation reflect VM standards and general tidiness and 
cleanliness of the boutique at all times 
 Contributing ideas and suggestions to the team in order to achieve improvements in all aspects 
of the boutique performance
 Demonstrating a constant awareness and actively striving to achieve key performance indicators 
in order to increase boutique performance and reach individual and store targets
 Actively implementing and following our required procedures, standards and policies as outlined 
in Retail Excellence and as communicated by the Company
 Communicating all potential Health and Safety issues to the Store Manager and complies with 
Jimmy Choo Safety and Security procedures
 Supporting the Store Manager and Assistant Manager in any back of house and administrative 
operations as requested
 Demonstrating flexibility by supporting the store management in any other ad-hoc duties as 
might reasonably be required in the successful running of the boutiqu

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At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V