Learning and Development Consultant, Sr.

Title: Learning and Development Consultant, Sr.

State Role Title: Trainer and Instructor III

Hiring Range: $95,000-$107,306

Pay Band: 5

Agency: Department of Social Services

Location: Dept of Social Services

Agency Website: https://www.dss.virginia.gov/

Recruitment Type: Agency Employee Only - A

Job Duties

At the Virginia Department of Social Services, we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning and cultivating environments of trust, respect and positive engagement. Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve.

We design and deliver high-quality human services that help Virginians achieve safety, independence and overall well-being. We are a $2 billion agency – one of the largest in the Commonwealth of Virginia – partnering with 120 local departments of social services and 31 community action agencies, along with faith-based and non-profit organizations, to promote the well-being of children, adults, and families statewide. We proudly serve alongside 1,650 (state) and 12,200 (local) human services professionals throughout the Social Services System, who ensure that thousands of Virginia’s most vulnerable citizens have easy access to the services and benefits available to them.

In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short and Long Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching – Employee Benefits.

This position is responsible for: strategic leadership development partner responsible for designing, delivering, and evaluating high-impact learning programs that build leadership capacity at all levels of the organization. This role focuses on leader development, enterprise-wide coaching initiatives, and organizational culture change through innovative and inclusive learning strategies. The position requires significant coaching experience, cross-functional collaboration, and the ability to influence through thought leadership.

This position provides direct support to VDSS employees, leaders and individual contributors, at every level of the agency. This role will work closely with senior leadership team members, managers, subject matter experts, human resources professionals, other learning and development professionals, and external vendors to identify skill gaps, assess training needs, and provide learning and development solutions.

Minimum Qualifications

• Adult Learning Theory and Instructional Design: Deep understanding of adult learning principles, learning styles, and instructional design methodologies (ADDIE, SAM, etc.).
• Organizational Development: Knowledge of talent management, leadership pipelines, and succession planning practices.
• Learning Technologies: Proficiency in using Learning Management Systems (LMS), virtual training platforms, content development tools (Articulate, Adobe Captivate), and data dashboards.
• Learning Program Design and Facilitation: Ability to design, implement, and deliver complex learning initiatives, both virtually and in person.
• Coaching and Consulting: Consultative skills to support leaders, managers, and employees with development plans, and the ability to provide one-on-one coaching where appropriate.
• Data Interpretation and Learning Evaluation: Proficiency in using evaluation models (e.g., Kirkpatrick) and analyzing learning impact data to recommend program improvements.
• Change Management: Ability to develop and deliver learning solutions that support organizational change initiatives.
• Considerable work experience collaborating with leaders (supervisor through executive leadership), teams and vendors on defining project needs, evaluating and assessing learning outcomes for continuous improvement, implementing programs to support organization, team and individual learning and development goals
• Experience coaching employees and organizational leaders through change, transition, promotion/growth, or in leading others

Additional Considerations

• Experience successfully leading