Director, Global Investing Operations and Support

Position Overview:

CA seeks a Director of Global Investing Operations to oversee the analyst and administrative teams supporting our Global Investment Services group. In this leadership role, this individual will build upon a strong foundation of people management and operational expertise to lead a seasoned team of ~50 administrative professionals and >100 analysts through our global Investment Associate Program. This role requires strategic vision and planning, strong communication skills, a deep interest in developing others and a passion for excellence.

 Key Responsibilities

Investment Associate Program Oversight:

·         Create a recommendation for the overall strategy and value prop for the associate program given anticipated evolution of CA's business model/operating processes.

·         Partner on LRP initiatives that impact IA headcount and function (e.g. AI, Client Books, etc.).

·         Work cross-Practice to ensure we hit headcount targets over time.

·         Responsible for culture and engagement of IAs globally.

·         Clear and regular communication to IAs and stakeholders (e.g., COO group, IA managers, etc.)

Administrative Operational Excellence:

·         Seek to understand what excellence can and should look like in the administrative function and implement new and innovative ways to achieve that excellence.

·         Create and oversee a “Center of Excellence” at CA for administrative services across the firm, including administrative teams outside of US Global Investing Services and leadership team executive assistants.

o    Build an inclusive framework to training, recruiting, career development and team building.

o    Act as a knowledgeable resource, support, mentor.

·         Monitor administrative processes for efficiency and improvement opportunities.

·         Develop and implement standardized administrative procedures and policies.

Team Management, Development & Recruiting:

·         Responsible for the hiring, onboarding, and training and development approach for both the Associate and Administrative teams.

·         Oversee summer intern programs for undergraduates and graduates in Global Investing.

·         Partner with Global Recruiting to ensure a pipeline of strong candidates that includes shortening the recruitment timeline for individual opportunities.

·         Lead performance evaluation process and provide coaching for staff.

·         Address escalated team issues and resolve conflicts.

·         Ensure training for staff on new technology tools and applications.

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