Medical Assistant Sr

HOW WE CARE FOR YOU

At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.

• No Weekends or Holidays
• Personal Time that includes Vacation Time, Sick Time & Holidays
• Health & Wellness Benefits starting Your First Day
• Medical, Dental & Vision Programs tailored to Your Needs
• Tuition Assistance & Reimbursement Program
• Advancement Opportunities
• Retirement Savings Program
• Employee Assistance Program including free Mental Health
• Same Day Pay through Daily Pay

SUMMARY

While performing in the role of medical assistant, provides knowledge, expertise and guidance to the healthcare team.  In a patient-centered manner, assists with providing clinical and clerical support to medical providers, in collaboration with nursing and medical support staff, in a medical office setting.

STATUS: Full Time             

LOCATION: Reidman Health Center - 1455 E. Ridge Rd Rochester, NY 14621 ​  

DEPARTMENT: Pediatrics

SCHEDULE:  M-F 8 - 4:30P      

ATTRIBUTES

Strong customer service, computer, and communication skills highly desired.
Associates degree preferred.
For Ambulatory Employment: 
Experience in pre-hospital care activities or acute/critical care experience preferred.
Medical Assistant Certification preferred.
 

Minimum Qualifications:
For Ambulatory: 
Minimum of 6 months of Medical Assistant experience

Required Licensure/Certification Skills:
•None

Rochester General Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran

RESPONSIBILITIES

Within the Senior Medical Assistant Capacity:
•    Applies mastery of skills in area of specialization
•    Provides guidance and general oversight to less experienced employees, may train new employees
•    Duties and tasks reflect substantial variety and complexity
•    Serves as a resource to others in the resolution of complex issues, patient cases or technical skills
•    May take on additional roles such as regulatory preparedness or quality projects 
Clinical Responsibilities:
•    Conducts pre-visit planning (PVP). Works reports for gaps and delinquencies (patient outreach and scheduling for follow up). Completes health maintenance, registry reports (gap work)
•    Accurately obtains and documents patient vital signs, history, and screenings. Recognizes deviations from the norms, and promptly reports to a licensed staff member.
•    Understands principles of obtaining an accurate EKG and attaches monitor leads and operates equipment when directed. Reports problems or malfunctions in a timely manner to a licensed staff member. Accurately completes appropriate documentation. Performs EKGs when requested.
•    Reviews patient medication list and pends refills for provider's approval. Pends provider's orders.
•    Collects specimen, conducts tests and documents patient POCT. Collects specimens (except strep) and label to be sent out for testing.
•    Demonstrates competency in Phlebotomy, including correct labeling of specimen tubes and ordering of lab tests via the computer.
•    Provides clinical assistance to providers and nursing personnel as per delegation.
•    Assists provider with procedures
•    Conducts ear irrigation per provider order.
•    Provides instruction and information as part of patient education process under the guidance of providers or RN.
•    Restocks medical supplies in exam and treatment rooms. Puts adequate linen supply in place or empty’s waste and liner receptacles.
•    Checks calibration and cleaning of test equipment. Preps instruments to go out for sterilization.
•    Orders clinical supplies
•    Completes patient forms.
•    Submits Prior Authorizations requests.
•    Mails provider communications to patients
•    Assembles packets for provider use (exp. ADHD)

Non- Clinical Responsibilities:
•    Assists with medical record system through abstraction (scanning and filing) of patient health maintenance and test reports.
•    Upon request compiles statistical data from patient records that are necessary for Quality Assurance/Improvement activities.
•    Answer phones and schedules appointments.
•    Check in and Check out patients.
•    Verifies insurance.
•    Processes r