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Exemption Status:

Non-Exempt

Schedule Details:

Holidays - One Major Winter Holiday, Monday, Sunday, Thursday, Tuesday, Wednesday

Scheduled Hours:

7am to 3:30pm

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

71000 - 0639 Faith House

Union:

SEIU Local 509 Community Health Link

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:
1. Performs duties using recovery-oriented principles. 
2. Demonstrates person centered strength-based communication and relationship with Persons. 
3. Demonstrates effective communication with staff, peers and other professionals. 
4. Ability to observe, document, teach and respond to mental and physical health as well as other needs of clients such as community living skills.
5. Serves as a residential counselor for specified number of residents as directed.
6. Assists in creating a safe therapeutic milieu by fostering a culture of recovery.
or completeness and accuracy as assigned.
23. Answers telephone in a professional manner while documenting all relevant information.
24. Monitors client location and condition per program regulations.

II. Position Qualifications:

License/Certification/Education:

Required:
1. Grade C02: Residential Counselor I: Minimum of a high school diploma/GED/HiSet required.
2. Grade C04: Residential Counselor II: Requires a Bachelor’s degree; preferably in the field of psychology or human services.
3. Driving Requirements:
a. For Faith House, Beryl's House, and Orchard Street: Current valid US-Issued driver's license; 
b. For Adult Community Clinical Svcs (ACCS) Div: All programs require a current valid US-issued driver’s license and a registered, inspected, and insured automobile for work related purposes including transporting clients in a personal vehicle [or a company vehicle].;
c. For Passages, MYR, Urgent Care, Detox, TSS, and CSS: Driving is not a requirement.

d. For CSU Leominster: Current valid US-issued driver’s license and a registered, inspected, and insured automobile for work related purposes including picking up meals in a personal vehicle [or a company vehicle].

4. Must be able to pass a CORI background check.
5. MYR, Beryl’s House, Faith House, Orchard Street: Must be able to pass a CORI (Criminal Offender Background Check) and a DCF/CPS (Department of Families Adam Walsh/Child Protective Services background check)

Preferred:
1. Associates degree.
2. Certification in addiction counseling or a minimum of 2 years’ experience in the substance abuse field.

Experience/Skills:
Required:
1. Understanding of addiction and recovery.

2. ​Demonstrates person centered strength-based communication and relationship with Persons.   

​3. Demonstrates effective communication with staff, peers and other professionals.   

4. ​Ability to observe, document, teach, and respond to mental and physical health as well as other needs of clients such as community living skills. 

5. Awake Overnight Residential Counselors: Must be able to remain awake and alert during the overnight shift to provide a safe and healthy environment for our staff and co-workers.

Preferred:
1. Previous human services experience.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements wil