Manager, Ambulatory Clinical Support Staff - Medical Assistant

The Ambulatory Clinical Support Staff Manager is responsible for the strategic oversight and daily operations of the MA Float Pool and the Medical Assistant (MA) Apprentice Program and the MA Float Pool. This role serves as the primary liaison between internal ambulatory leadership and external educational partners. The Manager ensures that MA float staff, apprentices, externs, are integrated effectively, meet rigorous clinical competency standards, and provide high-quality patient care across all ambulatory sites.
• Direct the operations of the MA Float Pool, including recruitment, scheduling, and deployment to meet fluctuating staffing demands across clinics.
• Lead the MA Apprentice program, ensuring curriculum alignment with state regulations and organizational needs.
• Act as the primary point of contact for MA schools to coordinate externship placements, ensuring a "top-of-mind" relationship for future hiring.

  

Required Education and Experience
Graduation from an accredited Medical Assistant. Minimum of two years of clinical practice. Minimum of two years of leadership experience or relevant experience. Minimum two years experience as Medical Assistant or equivalent experience.

Required Credentials
Current Medical Assistant – Certified designation by Washington Department of Health (DOH). Current Basic Life Support for Healthcare Providers (BLS). One of the following certifications is required within 6 months of employment. Current Certified medical assistant examination through the American Association of Medical Assistants (AAMA)**Preferred**, Registered medical assistant certification examination through American Medical Technologists (AMT), Clinical medical assistant certification examination through the National Health Career Association (NHA), National certified medical assistant examination through the National Center for Competency Testing (NCCT) or The American Medical Certification Association AMCA examination ( AMCA).

Preferred
Bachelors Degree. Experience in Pediatric or clinic setting. Experience in an academic medical center.

Compensation Range

$97,665.00 - $146,497.00 per year

Salary Information

This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided.

Disclaimer for Out of State Applicants

This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors.

Benefits Information

Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more.  Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits.

About Us

Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible.  Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE

Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country.
 
U.S. News & World Report consistently ranks Seattle Children’s among the nation’s best children’s hospitals. For more than a decade, Seattle Children’s has been nationally recognized in key specialty areas. We are honored to be one of the nation’s very best places to care for children and the top-ranked pediatric hospital in Washington and the Pacific Northwest.

As a Magnet designated institution, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, th