Assistant General Manager
JLLAbout the role
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Assistant General Manager
What this job involves:
As an Assistant General Manager at JLL, you will play a vital supporting role in the daily operations of an Office property or portfolio. As an administrative leader, you will oversee the property in the absence of the Property Manager or General Manager. Additionally, you’ll work closely with tenants, vendors and engineers, and learn valuable skills while drafting vital financial reports. This position is a great learning opportunity and can serve as a springboard to leadership roles in Property Management at JLL.
What your day-to-day will look like:
Assist with tenant communications and service requests, ensuring prompt response times and effective resolution of issues
Support financial management activities including invoice processing, budget tracking, and preparation of monthly operating reports
Coordinate maintenance work orders with engineering teams and external contractors to maintain high property standards
Conduct regular property walks and inspections to identify maintenance needs and ensure compliance with safety standards
Assist with lease administration tasks including document preparation, tenant move-in coordination, and file management
Help facilitate tenant events and building communications to enhance community engagement and satisfaction.
All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations.
On-site presence required
Complete job description available on JLL's internal portal
Required qualifications:
Bachelor's degree in Business, Real Estate, Communications, or related field
Real Estate license required within 6 months of hire date
3-5 years of commercial property management experience with demonstrated success in tenant relations
Experience in budgeting, invoicing and financial reporting
Strong organizational skills with exceptional attention to detail and ability to manage multiple tasks simultaneously
Problem-solving mindset with ability to handle challenging situations diplomatically and effectively
Strong communication skills
Preferred qualifications:
LEED or AP accreditation
Familiarity with property management software systems such as Yardi, MRI, or similar platforms
This position does n
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