Maintenance Operations Technical Representative (MOTR) - TBD

About Us

Endeavor Air is a wholly-owned subsidiary of Delta Air Lines. Flying as Delta Connection, Endeavor operates 141 regional jets on 750 daily flights to 122 destinations in the United States, Canada, and the Caribbean.

 

Headquartered in Minneapolis, Minn., Endeavor has hub operations in Atlanta, Cincinnati, Detroit, Minneapolis, New York, and Raleigh-Durham, and 11 maintenance bases across our network.

Our Culture

We know that our people are our greatest assets, and we are committed to building a culture where employees love coming to work each day. At Endeavor Air, we foster a diverse, culturally-rich and safe workplace where employees are treated with dignity and respect. With a culture built on safety, excellence, and teamwork, Endeavor offers limitless potential for aviation professionals looking to start or continue their careers.

 

Our team promotes an inclusive environment in all aspects of the airline and our operation. As an EEO employer, we provide opportunities for all qualified candidates without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, or disabled status.

Overview

The Maintenance Operations Technical Representative’s (MOTR) primary duties are to identify and correct repetitive or AOG maintenance problems, plan and direct efforts of maintenance personnel in repairing aircraft.  Enhance both operational and economical performance capabilities of the aircraft fleet.

Responsibilities

• Provides direction and training to technicians for troubleshooting.
• Develop and build on advanced troubleshooting procedures and tooling to repair repeat aircraft malfunctions.
• Manages the repetitive discrepancy program and Oil watch programs outlined in the GMM.
• Improve reliability and provide technical support to planning, MC and technicians throughout the system.
• Troubleshoot aircraft, avionics and power plant discrepancies with emphasis on preventing items from becoming repetitive and provide guidelines for corrective action.
• Recommend long-term maintenance strategy to improve reliability.
• Initiate interaction with appropriate systems engineer and vendor representatives to resolve fleet wide repetitive problems.
• Analyze and interpret engine performance data and flight data recorder data.
• Reduce number of out of service aircraft, reduce flight delays/cancellations, ODI’s and RD’s.
• Review and evaluate new test equipment.
• Coordinate with manufacturers/vendors/OAL users and Endeavor Air personnel.
• Correct repetitive or AOG maintenance problems, plan and direct efforts of maintenance personnel in repairing aircraft.
• Ensure compliance with regulatory agencies.
• Requires contact with staff and business relationships with management including the FAA.

Other Duties

• Other duties as assigned by the Manager Maintenance Control.

Competencies Required

• Ethics and Values - Supports positive change and diversity that will support healthy organizational growth. Serves as a champion for projects and programs that are beneficial to the company.
• Knows Our Business - Is informed and knowledgeable about trends in the field. Is willing to use own knowledge to constructively challenge institutional practices and systems that might be improved to increase organizational results.
• Building Trust & Decision Making - Treats all team members in a respectful, courteous, and professional manner, and values the input of all. Recognizes when analysis is sufficient to proceed with making a good decision.
• Drives For Results by Inspiring Others - Develops clear workable plans with timelines, goals, and ways to measure results. Fosters engagement across different teams. 
• Know Your Team & Leading People - Works inclusively with others on the team and across the organization to reach common goals. Is approachable and friendly. Is skilled at valuing differences; recognizing others; and listening for understanding.

Qualifications

• High School Diploma or GED equivalent.
• Four-year college degree or equivalent work experience.      
• Must hold a valid Airframe and Powerplant mechanic certificate.
• Ability to work in a fast-paced environment handling multiple tasks with a high degree of attention to detail.
• Solid interpersonal and teaching skills.
• Proficient at reading diagrams and schematics.
• Knowledge of airline operations.
• Reliable, self-motivated with a positive attitude, and very customer service oriented.
• Ability to travel internationally and passport is required within 3 months of hire. Passport expenses are paid for by the employee.
• Occasional travel