Data Analyst - Probability and Statistical Methods

Description

Founded in 2007, Initiate Government Solutions (IGS) a Woman Owned Small Business. We are a fully remote IT services provider that delivers innovative Enterprise IT and Health Services solutions across the federal sector. Our focus is on data analytics, health informatics, cloud migration, and the modernization of federal information systems.

IGS uses ISO 9001:2015, 20000-1:2018, 27001:2013, 28001:2007, CMMI/SVC3, CMMI/DEV3 best practices, and PMBOK® methods to provide clients with a strategy to build solid foundations to grow capabilities and revenue. Our range of IT services and delivery methodologies are tailored to our customers’ unique needs to achieve maximum value.

IGS is currently recruiting for a remote Data Analyst to support the Department of Veterans Affairs.

Assignment of Work and Travel:

This is a remote access assignment. Candidates will work remotely daily and will remotely access IGS systems and therein use approved IGS provided communications systems. Travel is not required; however, the candidate may be required to attend onsite client meetings as requested.

Overview:

In support of optimizing Veteran experience, VA wants to ensure that every interaction is predictable, consistent, and easy. Specifically, VA is seeking a partner to help with consolidating data, tracking omnichannel interactions, and capturing feedback to understand each Veteran’s unique story – to empower employees to offer Veterans a world-class customer experience. In support of this objective, this project supports the development of a department-wide enterprise measurement strategy and the underlying functions to implement it, including capability lifecycle management, configuration, enhancement, data management and O&M.

This role will be responsible for helping develop surveys, collect data, and perform statistical analysis and model development using market-leading tools & techniques (e.g., Machine Learning and Natural Language Processing) in support of the stated client objective. This role will additionally be responsible for helping interface with GS-14, 15, and SES level clients to provide functional support throughout the project’s duration.

Any interested candidate must be detail oriented, organized, excel at time management, and be able to work independently with little oversight or instruction.

Responsibilities and Duties (Included but not limited to):

• Develop surveys, collect, and clean data, and perform statistical analysis and model development using market-leading tools & techniques (e.g., Machine Learning and Natural Language Processing)
• Help configure all elements of the client’s Data Collection Statistical Model, including the design of survey instruments, content, interview protocols, and strategies to handle incomplete data.
• Apply Machine Learning including Natural Language Processing techniques and statistical methods to normalize data from non-standardized datasets and use visualization tools/ business intelligence reporting to provide statistical, prototyping and “what if” analysis and develop models.
• Develop analytics outside the platform to include analysis of other data types, leveraging the client’s Customer Experience Data Warehouse (CxDW) Azure Data Lake/ Azure Synapse, and Summit Data Platform.
• Assist with development of automated scripts for data extraction, conditioning, and transformation of large data sets to easily manage into actionable insights for informed client decision-making and maintain developed models.
• Augment data analytic product capabilities by studying information needs specific to the client; conferring with users; and following a hybrid agile software development lifecycle.
• Support data conditioning, data product development, and the integration, migration and processing of data in the Customer Experience Insights (CXI) data warehouse.
• In addition to the above, additional services may be required across Customer Experience Projects and Special Projects.

Requirements

• 1 or more years of prior experience with data analytics with at least 1 or more years of experience in an IT environment.
• 1 or more years of prior consulting experience
• Experience in/Familiar with SPARQL/SQL, RDBMS/RDF, Java, Python, R, HTML/CSS, etc.
• Experience in/Familiar with developing user-friendly models (including but not limited to use cases within business intelligence platforms such as Tableau, PowerBI, Qlik)
• Ability to quickly adapt and excel in a fast-paced environment.
• Experience working with Microsoft Word, PowerPoint, Excel, and Visio
• Must hold a minimum of a Bachelor’s degree.
• Must be eligible to work in the United States