Temp-WCBGC-CEI/AACEI (1000443)

Wheaton College Billy Graham Center

Operations Assistant

Job Overview

The Operations Assistant supports the administrative functions of the African American Church Evangelism Institute (AACEI) and the Church Evangelism Institute (CEI) and Rural Church Institute National Cohort (RI) for the Wheaton College Billy Graham Center. This role reports to the Operations Director. This is a temporary part-time role up to 25 hours 

Support Cohort Logistics

1. In partnership with the Institute Directors, provide administrative support and project planning for the recruitment and onboarding of pastors and coaches.
2. Manage Circle groups for cohorts and create new groups when requested.
3. Oversee receiving, tracking, and collecting the payment of cohort fees from participants.
4. Zoom meeting support.
   1. Manage data tracking and reports for HubSpot, Stripe and Qualtrics (the Customer Relationship Management Software) to best service AACEI & CEI clients.

Support Office Logistics:

1. Provide expertise and technical assistance with various other software applications and platforms (such as Zoom, Circle, Canva, etc.) and implement them to move the Institutes forward.
2. Ensure the processing of honorariums, scholarships, reimbursements, check requests, etc. 

Support Institute Directors

1. Meet with Institute Directors for ongoing communication, direction and prioritization.
2. Provide contractors with timely direction, communication, and resources that they need to accomplish their projects.

Qualifications and Competencies

1. Proven administrative abilities as demonstrated. 
2. Takes initiative, organizes processes, prioritizes tasks.
3. Comfortable and effective in shared leadership context with two Institutes.
4. Team player, strong relational skills, demonstrated servant attitude and orientation.
5. Familiarity and competence with software including word, excel, and administrative systems for customer relations management and project flow management, or at least a facility for learning such systems demonstrated by past experience on similar tools.