Customer Service Representative

Responsibilities:

• Assist customers via phone, email, and in person
• Process orders, payments, returns, and customer accounts
• Provide accurate product and policy information
• Resolve customer concerns and initiate paint match requests
• Collaborate with Sales, Operations, and AR/Credit teams
• Maintain accurate customer records
• Identify opportunities to recommend additional products

Qualifications:

• Strong communication and problem‑solving skills
• Positive, customer‑focused attitude
• Comfortable using computer systems (ERP/CRM experience a plus)
• High school diploma or equivalent
• Customer service experience preferred, not required—training provided

Schedule & Environment:

• Day shift
• Office‑based role with occasional walking and light lifting (up to 20 lbs)

Learn more about us at www.finishworks.com

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person