Senior Business Analyst - Ignite

Position Overview:

As a Business Analyst for Chubb’s e-trading platform (Ignite), you will play a pivotal role in optimizing the platform’s functionality and user experience. Ignite is Chubb’s market-facing platform aiming at enabling our partners to generate new business autonomously, plus the digitalization of internal processes. 

Key Responsibilities:

Requirements Gathering & Analysis:

• Collaborate with stakeholders to elicit, document, and articulate business requirements, ensuring a comprehensive understanding of business needs and platform functionalities.
• Conduct gap analysis to identify areas for improvement and innovation within the Ignite platform, recommending actionable solutions.

User Experience Optimization:

• Create user stories and acceptance criteria that accurately reflect business needs and requirements, working closely with the IT team to ensure the delivery of high-quality features.

Project Execution:

• Participate in sprint planning and prioritization sessions, ensuring that business value is maximized in the product backlog.
• Actively support the Agile development process by attending daily stand-ups, sprint reviews, and retrospectives, providing insights to enhance efficiency and product outcomes.

Documentation & Communication:

• Develop comprehensive documentation, including business requirement documents (BRDs), functional specifications, and process maps, to communicate findings and recommendations effectively.
• Facilitate workshops and training sessions for stakeholders to drive understanding and adoption of new features.

Collaboration with Cross-Functional Teams:

• Work closely with underwriting and operations teams to ensure that platform enhancements meet their needs and streamline workflows.
• Maintain strong relationships with IT and data teams, ensuring alignment on platform developments and integrations.

Performance Measurement & Reporting:

• Create and present regular reports to stakeholders, summarizing project progress, insights, and recommendations for future enhancements.

Beneficial Skills:

• Excellent analytical and problem-solving abilities, with a focus on actionable insights and business outcomes.
• Proven experience working with cross-functional teams in an Agile environment.
• Strong communication skills, with the ability to present complex information in an easily understandable format to diverse audiences.
• Familiarity with tools such as JIRA, Confluence, or similar project management and documentation software.

Requirements:

• Bachelor’s degree in business, Economics, Finance, or a related field.
• Minimum of 4 years of experience as a Business Analyst or in a similar role.
• Advanced level in English(C1)
• Good level in Spanish and other European languages like French, Dutch, German is a strong plus. 
• Previous insurance experience is a strong plus. 
• Strong abilities in conducting research, data analysis, and complex problem solving.
• Excellent collaborator and strong interpersonal skills.
• High proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Experience with data analysis tools and methodologies.
• Exceptional communication and presentation skills.