Senior Institutional Effectiveness Project Manager (Hybrid Opportunity)

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate, and professional degrees. The University sits on nearly 1,450 acres in the scenic Pioneer Valley of Western Massachusetts and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

 

Job Summary

The Senior Institutional Effectiveness (IE) Project Manager collaborates with various stakeholders across campus, including faculty, staff, and administrators, to ensure effective project delivery and alignment with the University’s strategic objectives and initiatives. The Senior Institutional Effectiveness Project Manager facilitates the project intake process by receiving new requests, completing setup, and sharing project details for cross-functional team review. This position coordinates, organizes, and/or manages specified team activities and projects designed to support OIE’s mission, vision, and strategic priorities. The Senior Institutional Effectiveness Project Manager may additionally contribute to and/or complete the fulfillment of projects and information requests. Serving as a contact for support requests from stakeholders, this position helps coordinate and drive tasks across various OIE functions and ensures timely, accurate, and thorough completion of projects and activities.

 

Essential Functions

• Works closely with Deputy Chancellor and other OIE staff to set priorities, coordinate work efforts, and report project activities.
• In consultation with the Deputy Chancellor, assists in developing long range implementation strategy; identifies project prioritization, defines project scopes, objectives, timelines, and resource requirements.
• In consultation with Deputy Chancellor, creates metrics and measurements that will be used in the implementation and deployment process to validate the achievement of objectives on a per-project basis and identifies and tracks key performance indicators (KPIs) to measure the success of strategic initiatives.
• Prepares project plans and determines timelines for OIE projects; manages active, pending and proposed projects for OIE; reviews the status of all assigned projects.
• Facilitates the orderly and efficient capture, storage, processing and dissemination of information regarding ongoing or upcoming projects; communicates status of key projects.
• Understands responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with University policy.
• Contributes toward creating a positive and respectful workplace defined by personal and professional competence, integrity, and collaboration.
• Understands and contributes to the implementation of departmental and institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity.
• Uses access to sensitive and/or not yet public university-related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others.
• Prepares regular reports on the status of deployment and implementation projects to which they are assigned; presents to various groups on status and implications of the implementation and deployment processes.
• Assesses progress and makes recommendations to keep projects on track.
• Assures proper documentation and communication related to projects.
• Prepares, documents and maintains OIE workflows, design processes and checklists for projects to ensure accurate tracking and staff accountability for successful project completion.
• Develops and manages effective working relationships with other departments, groups and personnel with whom work must be coordinated or interfaced. 
• Serves as a liaison for designated areas as determined by the Deputy Chancellor for Institutional Effectiveness.
• Provides consulting support to campus stakeholders to maximize project implementation effectiveness. 
• Provides guidance through development of a Project Management Community of Practice.
• Maintains currency with new technologies, processes and techniques for project management and be prepared to guide their introduction into the teams.

 

Responsibilities

• Develops and implements project strategies to support the achievement of organizational goals.
• Leads cross-functional project teams and manages project timelines and deliverab