At Clicklease, we're on a unique mission – to empower the small business owners often overlooked by traditional lenders. If you're considering joining our team, envision yourself at the heart of our vibrant headquarters in West Valley City, UT, or contributing to our impactful operations from Radial, Alajuela, Costa Rica. At Clicklease, we've cultivated a dynamic work environment that goes beyond routine services. At Clicklease, you'll play a pivotal role in transforming equipment financing into a gateway for entrepreneurs to turn their dreams into reality. If you're passionate about purpose-driven work, innovation, and making a tangible impact, Clicklease is where your career journey begins.

Join us in shaping a future where every business owner has the opportunity to thrive.

Ready to make a positive impact? As a collector at Clicklease, you'll partner with lessees, navigating delinquencies, and assessing financial situations with a goal to negotiate full payment or establish repayment terms. Bring your customer contact expertise, inquisitive thinking, and attention to detail to thrive in this fast-paced role. If you've got 2+ years of relevant experience, strong communication skills, and a knack for problem-solving, we want you on our team. Let's work together to achieve success – apply now!

Compensation: $41,600 - $51,000 + monthly performance bonus
Modality: Onsite
Schedule: Monday - Friday; 8:00 AM - 5:00 PM
FLSA Exemption: Exempt

What you'll be doing:

• Partner with the lessee to help navigate the reason for their account delinquency and evaluate the customer's financial situation; negotiate for full payment or create terms for repayment.

• May take escalation calls and/or more complex collection situations from new or junior collector.

• Consistently learn and apply operational policies and State & Federal regulations governing collection practices.

• Have structured workdays with expectation calls are monitored for quality and accuracy; demonstrate strong organizational and time management skills, in order to achieve department productivity metrics.

• Complete other duties as assigned by leadership.

What you have: 

• Business operations experience and skills, customer contact expertise, inquisitive and critical thinking ability, and attention to detail.

• High School diploma or equivalent

• 2+ years of relevant experience in a customer contact role in a fast-paced organization

• 1+ years of collections or account resolution experience and/or knowledge of the lease industry

• Intermediate level written and strong verbal skills

• Organized, personable, analytical, and capable problem-solver

• Work well alone or as a member of a team

• Courteous and professional when dealing with past due customers

• Able to receive and follow instructions given by management, work to develop solutions to unique problems

What will make you stand out:

• 2+ years or more of collections or account resolution experience and/or knowledge of the lease industry

• Knowledge of the lease industry or similar experience

• College degree

Clicklease is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring that all employees and job applicants are treated with respect and dignity regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.