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Make a difference in the community you live in! As a Community Builder—an employee with the City of Gainesville— you will have a direct hand in building and improving your community and making a visible impact on the lives of your neighbors. Working for local government is more than a job, it’s a chance to contribute to community success and to help enhance the Gainesville way of life.

Department:

1330 GRU - Systems Control/Technical Support

Salary will be based on qualifications.

Closing Date:

01/21/2025

Job Details:

Are you an individual that possesses strong technical skills? Do you consider yourself extremely proficient with computers? Do you enjoy helping others that are lesser skilled in the realm of IT? Would like to apply your IT skills to a technical department that specializes in utilities?

This job could be for you!

Gainesville Regional Utilities' Energy Delivery Department is seeking to fill qualified IT/Engineer Support Intern vacancies. These highly motivated, responsible individuals will work as IT/Engineering Support Interns on various system operations related projects within the department.


INTERN: Energy Delivery Support

The nature of this work involves monitoring, configuring, and supporting the SCADA/OMS systems, crew managements systems, integrating with other IT systems, assisting, creating and implementing documentation for processes and procedures. The ideal candidate will possess excellent communication skills, the ability to interpret and work from technical manuals, the ability, and willingness to solve hardware and software systems issues with assistance and to observe all proper and safe work practices including use of tools, communication and testing equipment to ensure the safety of systems, hardware for self an others.

To be considered for these positions candidates must be currently enrolled in an institution of higher education and possess at least a 2.0 GPA as a minimum requirement.

Preferred Requirements include:

Interns actively engaged in hands-on experience in the following, configuration of computer systems, networking devices and/or programming language training, customer support and a 3.0 GPA.

Interns should be currently enrolled in an AS or Bachelor's degree program.

Preferred: Electrical engineering, Computer science major

Additional essential job functions will be discussed at the interview and may include but are not limited to the following:

•Assisting Technical Systems Analyst with creating real-time html reports based on information from sql server, writing queries in sql server, and retrieving data from mongoDB.
•Assisting Systems Engineer with configuration, administration, management of computer systems and workstations.
•Assist in writing, reviewing, updating computer programming scripts
•Acting as first point of contact to log, classify user queries, requests, and problems in support of the various computer, network and associated peripheral equipment.
•Troubleshooting, isolating and determines root cause to resolve routine and intermediate level user queries, requests and issues using established checklists and guidelines.
•Performing end user assistance by phone, in person or via remote desktop application

Notes:·
· Proof of on-going education must be provided at job offer appointment.
· Internship may extend beyond more than one semester
· Hours will be 20-30 hrs. per week
· May require sedentary work, such as sitting at a desk, for prolonged periods of time.



In addition to our competitive pay -- if you are a paid Intern -- and a great work environment, our Internship Program offers many benefits such as introducing students to government service via practical work experience with a flexible schedule, making available a network of professionals in each student's chosen career field and allowing students to apply their academic knowledge in the "real world."

Job Description:

Note: 

May Require Assessment(s).

May fill multiple positions.

May establish an eligibility list.

Come join our team! The City of Gainesville offers a competitive benefits package and opportunities to grow both professionally and personally. Not only do we offer traditional benefits such as health insurance, life insurance, paid leave, 11 paid a holidays a year, a pension plan and a deferred compensation plan, but we also offer great things like on-site fitness centers, tuition reimbursement, on-site medical staff and a we