VLT Service Representative - MGM Northfield Park

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB: 

It is the primary responsibility of the Slot Floor person to accurately complete paperwork, prepare hopper fills and jackpots, and communicate information of relevant concern to Supervisors and Technicians while providing excellent guest service. All duties are to be performed in accordance with the department and property policies, practices, and procedures.

THE STARTING RATE: $14.43

THE DAY-TO-DAY: 

• Accurately complete paperwork, prepare jackpots and communicate information of relevant concern to Supervisors, Technicians, Coin and Security department

• Work at Players Club Booth by enrolling guests into the Players Club program

• Issue complimentary items to casino guests according to company policies, practices, and procedures

• Ensure compliance with the policies and regulations of the Gaming Control Board

• Ensure the security of issued keys, radios and acres slot cards and their condition upon return at the conclusion of a shift

• Maintain a fixed amount of currency to be used for the breakdown of large bills into small bills used by the Slot Bill Validators

• Assist patrons by explaining the Players Club membership application form, benefits offered and how the card works at the slot machine

• Notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft

THE IDEAL CANDIDATE:  

• 6+ months of prior Customer Service Experience

• Is available to work varied shift including holidays and weekends

• Strong problem solving and listening skills

• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

• Looks forward to working with a team to provide positive experiences 

• Describes themselves as detail-oriented 

• Enjoys helping others and likes to make a good impression 

• Can handle multiple tasks at one time 

THE PERKS & BENEFITS: 

• Wellness incentive programs to help you stay healthy physically and mentally

• Health Benefits

• Health & Income Protection Benefits (For eligible employees)

• Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts

• Free meals in our employee dining room

• Free parking on and off shift

• Various programs and networking opportunities to help you get promoted

• Volunteer opportunities to give back to the community

• Other various discounts with company partners such as travel, electronics, online shopping, and many more

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=15577

Are you ready to JOIN THE SHOW? Apply today!