Event Assistant: Exhibits Team

Department: Continuing and Professional Education
Classification: Office Specialist 2
Appointment Type and Duration: Regular, Ongoing
Salary: $18.76 – $27.44/hr; commensurate with experience
FTE: 1.0

Review of Applications Begins

November 19, 2025; open until filled.

Special Instructions to Applicants

Please submit a resume with your application, ensuring a complete work history that demonstrates how you meet the minimum qualifications for this position, along with a PDF with the following supplemental questions answered:
1) How do you stay organized when handling multiple tasks, and what’s your approach to prioritizing when there’s too much to do?
2) What’s your approach when you need input from others to move forward, but they’re tied up with their own work?

Department Summary

University of Oregon Continuing and Professional Education (CPE) connects UO with regional communities. Working in partnership with UO schools and colleges, selected vendors, and national credentialing associations, CPE serves the public by enabling learning outside of the traditional university setting. Participants do not have to be an admitted student at the University of Oregon to participate in CPE programs. Individuals can access vibrant professional development opportunities, lifelong learning enrichment courses, and community engagement activities that serve nearly 5,000 participants annually at local continuing ed programs.

Through CPE’s mission to produce or aid in the delivery of educational programs for purposes of lifelong learning and professional development, the Conference Services sub-unit provides an important resource to this mission in two ways: first, by providing specialized operational support to academic departments, individual faculty members in their hosting of on-campus events and noncredit workshops, or other auxiliary units (e.g. UO Housing); second, by providing technically-sophisticated and integrated conference management and customer service solutions to externally-facing professional associations for the administration and production of educational conferences and tradeshows (both small and large-scale: 10,000+ attendees).

Continuing and Professional Education programs are self-supported and fee-based; they do not use state dollars. CPE reports to the Office of the Provost.

Position Summary

Are you highly organized, detail-oriented, and fulfilled by seeing an event come to life from concept to completion? Join our Exhibits Team and play a vital role in creating dynamic, large-scale conferences across the country.

As the Event Assistant for the Exhibits Team, you’ll support the planning, coordination, and execution of multiple events. Working closely with the Team Lead, managers, and external partners, you’ll help ensure every detail from exhibitor logistics to customer service runs smoothly and efficiently.

In this role, you’ll contribute to every phase of event production, from initial planning to on-site implementation. You’ll collaborate with Exhibit Managers and external partners to transform concepts into engaging well-executed experiences. You’ll also partner with our IT team to manage digital event tools, including online registration forms and event websites, overseeing everything from content specifications and testing to final updates.

You’ll take the lead in communication and outreach efforts, helping to ensure exhibitors, attendees, and partners receive timely and accurate information. A key part of your role will be organizing and training student and temporary staff to provide excellent customer service and assisting in managing escalations or complex inquiries in partnership with Registration and Exhibits Managers.

Key Responsibilities

Event Coordination: Support Exhibit Managers in planning and executing multiple conferences and exhibitions from inception to completion.

Digital Management: Assist in the maintenance of event registration systems and websites in collaboration with the IT team, ensuring usability and accuracy.

Customer Service & Communication: Respond to exhibitor and attendee inquiries, manage escalation protocols, and lead student and temporary staff in providing high-quality service.

Exhibitor Management: Facilitate exhibitor applications, booth placements, and payments; monitor data accuracy and follow up on outstanding balances.

Outreach & Marketing: Collaborate on event marketing campaigns and lead student teams to execute outreach efforts to potential exhibitors and partners.

On-Site Leadership: Represent the Exhibits Team at national events, ensurin