IT Program Manager

Department: Data Analysis and Technology Services

Employment Type: Full Time

Location: Herndon, VA

Description

REQUIRED:  Active TS/SCI with Full Scope Polygraph
LOCATION:  Full-time, onsite in Herndon, VA

We are hiring an IT Program Manager who operates at the intersection of data analytics, process engineering, and technical execution.  Tableau. Tableau Prep. Splunk. ServiceNow. AVAYA. Cognos. These aren't supporting tools in this role — they're your primary instruments for driving program performance, and we need someone who's mastered them.
And, your certifications — Lean Six Sigma Master Black Belt and Black Belt — aren't decorative. They drive how you evaluate performance, revise KPIs, build zero-based budgets, and scope improvement opportunities using effort-versus-impact prioritization.

Who We Are:
We offer advanced services in data science, data engineering, software engineering, AI solutions, cybersecurity, staff augmentation, and IT program management.

Passionate Integrity, Driven by Excellence
Ardent Principles offers a competitive salary range and a comprehensive, industry‑leading benefits package designed to support long‑term stability and employee well‑being. We provide more than a position—we offer a workplace committed to excellence, integrity, and mission‑focused impact.  Our mission is to act as a bridge between satisfied clients and fulfilled employees, ensuring that your job and well-being are our top priorities because your satisfaction leads to the success of our clients.

Join us as we continue building the future of secure, high‑impact solutions.

Key Responsibilities

In this challenging yet rewarding role, you are an integral part of what brings our Company's mission to life.  You must have the following required skills, certifications and demonstrated experience in and/or with:

• Tableau, Tableau Prep, Splunk, ServiceNow, and AVAYA, and Cognos tools.
• On-the-job experience with Microsoft PowerPoint, Word, SharePoint, and Excel including activities such as pivot tables, v-looks, multiple charting techniques, formulas, macros.
• On-the-job experience with strategy and business case planning including the understanding of balanced scorecard or related methodology.
• On-the-job experience devising appropriate methodology and approach to evaluate performance and revise key process indicators as needed.
• On-the-job experience collecting and comprehending large sets of qualitative and quantitative data (structured and unstructured), and translating into meaningful findings, including some cases where no data exists and a collection method must be devised and executed.
• Developing surveys and crafting concise targeted questions and rating scale.
• On-the-job experience with process improvement methodologies such as lean six sigma (LSS) and business process reengineering (BPR).
• On-the-job experience identifying organizational improvement opportunities, scoping them and assisting leadership with prioritization through effort versus impact methodologies.
• On-the-job experience exhibiting professional writing and communication skills.
• On-the-job experience planning and facilitating large group meetings for senior level executives, and building consensus across dissenting viewpoints.
• Being able to develop and support zero based budgeting.
• Analytical skills such as collecting, organizing, visualizing, and assimilating data so various audiences with differing backgrounds can understand.
• Big picture thinking such as seeing how work aligns to strategic goals, mission, and vision.
• Organizational skills and being capable of managing different work streams and projects simultaneously with the agility to manage near and long term deadlines in tandem, and informing stakeholders of work status and risks to delivery.
• Articulating complex ideas at all levels of the workforce, including senior leadership, and in front of large groups.
• Working independently with little guidance and to confidently lead teams, setting and managing expectations for the duration of projects, knowing when to escalate information and tasks.

Certifications: 
Certified Lean Six Sigma Master Black Belt.
Certified Six Sigma Black Belt.

Highly Desired Qualifications

Other skills and demonstrated experiences that are highly desired but not mandatory to perform the work, include:

• On-the-job experience in the IT field including supporting for the WMA and personnel working externally such as CONUS and OCONUS.
• Connecting business performance to financials in a working capital fund environment