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Associate Director, XPHOZAH Training
ArdelyxUnited States, United Statesfull_timeVerifiedPosted 20 Jan 2025
💰 $180,659/yr($147,812/yr – $180,659/yr)
About the role
Ardelyx is a publicly traded commercial biopharmaceutical company founded with a mission to discover, develop and commercialize innovative first-in-class medicines that meet significant unmet medical needs. Ardelyx has two commercial products approved in the United States, IBSRELA® (tenapanor) and XPHOZAH® (tenapanor). Ardelyx has agreements for the development and commercialization of tenapanor outside of the U.S. Kyowa Kirin commercializes PHOZEVEL® (tenapanor) for hyperphosphatemia in Japan. A New Drug Application for tenapanor for hyperphosphatemia has been submitted in China with Fosun Pharma. Knight Therapeutics commercializes IBSRELA in Canada. The Associate Director, XPHOZAH Training has responsibility for supporting commercial training needs for both Ardelyx’s XPHOZAH product. This person will have responsibility for strategic planning and implementation of world class product training and skill-based training via eLearning, live meetings and virtual training and on demand training courses. Alignment on all training needs is done in conjunction with Ardelyx’s Sales Leadership Team and will report to the SVP, Sales.
Main Responsibilities
Main Responsibilities
- The AD of XPHOZAH Training will have responsibility for on-the-ground execution and deployment of brand specific training experiences.
- Assist in the development and execution of comprehensive strategic and tactical plans to support the short and long term objectives of the XPHOZAH Field Sales team. This includes responsibility for implementation and continuous improvement to the following work streams:
- Brand specific, XPHOZAH new hire training programs and curriculum
- Continuing education with ongoing learning programs
- Advanced training for ongoing learning of product and disease knowledge and customer interaction capabilities
- Responsible for the continued development of classroom training programs including customer interaction capabilities as well as disease and product education via live training experiences, e-learning modules, etc.
- Responsible for the continued development of XPHOZAH sales training programs mentorships, coaching, and field assessment in partnership with Sales Leadership and Zone Directors.
- Ensure that training programs are consistent with, and supporting of, company legal, regulatory and compliance guidelines.
- Work closely with Sales, Marketing, and Market Access to ensure appropriate integration of sales and marketing materials into all new hire and ongoing learning training programs.
- Provide strategic analysis and planning with the ability to work with and manage demands and expectations from multiple internal customers.
- Design and attend certification training for relevant training programs and vendors.
- BA/BS degree required, preferably in life science or business. MBA preferred.
- Ideal candidate will have 6-8+ years of relevant pharmaceutical/biotech industry experience.
- Ideal candidate will have experience in specialty pharmaceuticals or biologics, with a background in specialty pharmacy and buy & bill.
- Proven communication skills with a well-developed ability to efficiently and productively communicate both verbally and in writing.
- Ability to influence, collaborate and interact effectively with senior leadership team and multiple key stakeholders across sales and marketing in order to align on objectives and provide consistent training direction.
- Demonstrated excellence in project management and effectively managing multiple projects/priorities including budgeting and actual spend against budget is required.
- 25-35% national travel required.
- Training experience required.
- Experience in Nephrology strongly preferred.
- Sales and reimbursement experience preferred.
- Excellent verbal & written communication skills essential to success in this position.
- Strong collaboration, organizational and operations skills.
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