HR Program Analyst II - Governance and Reporting

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$25.00 - $37.25 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Human Resources

Job Description:

The HR Program Analyst II provides a broad range of analysis in the development of HR programs, including processes and procedures development and monitoring. This role contributes to the HR mandate through research and assessments for a specialized function.

Depth & Scope:

• Provides specialized analysis, non-standard reporting, and operational support to the HR team
• Requires a comprehensive understanding of a range of HR policies, processes, procedures, systems and concepts within their own and related areas of specialty
• Leads problem resolution for issues that have been escalated, and/or escalates to appropriate level where further clarity or interpretation is required
• Completes work within specifically defined parameters with guidance/direction from management as necessary
• Requires advanced knowledge of the business unit/operational functions and interaction points with other related areas as well as regulatory issues/requirements for jurisdictions supported

Education & Experience:

• Undergraduate degree preferred or equivalent work experience
• 2+ years of relevant experience
• Ability to work independently
• Good organization, presentation, interpersonal, verbal and written communication skills
• Solid knowledge and understanding of program administration and budget operations
• Solid MS Office knowledge, particularly Word and Excel
• Solid relationship building, strategic planning, consulting and basic financial skills

Customer Accountabilities:

• Conducts regular, ongoing analysis, evaluation/assessment and review of HR programs and initiatives
• Maintains up to date awareness of HR landscape; assesses where gaps exist, supports the implementation of programs which meet or exceed employee expectations
• Conducts ongoing industry and competitive analysis to obtain market insights
• Provides input to HR specialists and managers through conducting analytics and driving insights to support the planning process
• Develops and maintains employee-facing documentation and communication materials in conjunction with key partners
• Supports with analyzing HR policy and governance impacts on customers, stakeholders and processes to achieve better business results
• Liaises with various partners and stakeholders in the resolution of program/employee issues
• Supports and monitors the adherence to service level agreements with external vendors
• Works in close partnership with selected vendors to ensure program objectives can be met and solutions can be delivered within set timelines, escalates to Management where appropriate

Shareholder Accountabilities:

• Prioritizes and manages own workload to meet SLA requirements for service and productivity
• Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
• Be knowledgeable of practices and procedures within own area of responsibility and keeps abreast of emerging trends for own functional area
• Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high risk activities as necessary
• Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience
• Conducts reporting and/or meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/policies/practices
• Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exist
• Acquires and applies expertise in