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Network Director of School Operations
Mastery Charter SchoolsPhiladelphia, United Statesfull_timeVerifiedPosted 3 Apr 2026
About the role
About Mastery:
Founded in 2001, Mastery Schools is a public charter network of 23 K-12 schools in Philadelphia and Camden, serving more than 14,000 students.
At Mastery, we’re on a mission to provide all students with the academic and personal skills they need to succeed after graduation and pursue their dreams. Student achievement is not just a goal for our organization; it's the reason we exist, and every member of our team is dedicated to securing student success. We are also committed to pursuing equity, actively disrupting systemic racism, and addressing the disparities that limit our students' choices.
Our culture is built on respect, service, and the belief that the success of our students, their families, and the communities we serve will help us achieve our mission. We foster a positive, open, and inclusive environment where honesty, humor, and continuous improvement are celebrated.
Join us in creating a model urban school district that serves all students with excellence. Together, we can make a lasting impact.
Position Summary: The Director of Network School Operations is responsible for overseeing the school operations program across multiple Mastery Schools. Reporting to the Senior Director of Network Operations, this individual serves as a partner and strategic resource, supporting school-based operations teams and driving effective implementation of the Mastery Operations model. The Network Director coaches Assistant Principals of Operations (APOs), collaborates with central office teams, and ensures operational systems are well-designed, consistently executed, and continuously improved. DUTIES & RESPONSIBILITIES School Operations Program Design • Collaborate with the Senior Director of Network Operations to design, monitor, and continuously improve the school operations model across Mastery campuses. • Provide feedback to school and central office leadership to ensure consistent and effective implementation. • Support recruitment, hiring, onboarding, and training of new Assistant Principals of Operations (APOs). Coaching and Management of School-Based Operations Teams • Provide strategic and tactical coaching to a caseload of APOs to ensure high-quality implementation of operational systems at each school. • Conduct regular check-ins and team meetings to build capacity, develop problem-solving skills, and support team growth. • Offer targeted, differentiated support to newer APOs, particularly in key operational areas such as procurement, enrollment, and facilities. Administrative and Compliance Oversight • Ensure non-instructional programs (e.g., food service, transportation, nursing) are compliant and effectively managed in collaboration with APOs and Principals. • Oversee data integrity and accountability by supporting APOs in maintaining accurate student data in Mastery and authorizer systems. • Lead data collection, analysis, and preparation for site-based audits and coordinate compliance submissions with central office teams. Infrastructure and Facilities Management • Partner with the network Facilities team and school leaders to manage facility projects and plan space usage. • Support APOs during construction projects and space transitions to ensure smooth operations. Financial Oversight • Guide APOs in making sound financial decisions that align with school needs and budget guidelines. • Collaborate with central office teams to ensure accurate and timely financial and compliance reporting.
Founded in 2001, Mastery Schools is a public charter network of 23 K-12 schools in Philadelphia and Camden, serving more than 14,000 students.
At Mastery, we’re on a mission to provide all students with the academic and personal skills they need to succeed after graduation and pursue their dreams. Student achievement is not just a goal for our organization; it's the reason we exist, and every member of our team is dedicated to securing student success. We are also committed to pursuing equity, actively disrupting systemic racism, and addressing the disparities that limit our students' choices.
Our culture is built on respect, service, and the belief that the success of our students, their families, and the communities we serve will help us achieve our mission. We foster a positive, open, and inclusive environment where honesty, humor, and continuous improvement are celebrated.
Join us in creating a model urban school district that serves all students with excellence. Together, we can make a lasting impact.
Position Summary: The Director of Network School Operations is responsible for overseeing the school operations program across multiple Mastery Schools. Reporting to the Senior Director of Network Operations, this individual serves as a partner and strategic resource, supporting school-based operations teams and driving effective implementation of the Mastery Operations model. The Network Director coaches Assistant Principals of Operations (APOs), collaborates with central office teams, and ensures operational systems are well-designed, consistently executed, and continuously improved. DUTIES & RESPONSIBILITIES School Operations Program Design • Collaborate with the Senior Director of Network Operations to design, monitor, and continuously improve the school operations model across Mastery campuses. • Provide feedback to school and central office leadership to ensure consistent and effective implementation. • Support recruitment, hiring, onboarding, and training of new Assistant Principals of Operations (APOs). Coaching and Management of School-Based Operations Teams • Provide strategic and tactical coaching to a caseload of APOs to ensure high-quality implementation of operational systems at each school. • Conduct regular check-ins and team meetings to build capacity, develop problem-solving skills, and support team growth. • Offer targeted, differentiated support to newer APOs, particularly in key operational areas such as procurement, enrollment, and facilities. Administrative and Compliance Oversight • Ensure non-instructional programs (e.g., food service, transportation, nursing) are compliant and effectively managed in collaboration with APOs and Principals. • Oversee data integrity and accountability by supporting APOs in maintaining accurate student data in Mastery and authorizer systems. • Lead data collection, analysis, and preparation for site-based audits and coordinate compliance submissions with central office teams. Infrastructure and Facilities Management • Partner with the network Facilities team and school leaders to manage facility projects and plan space usage. • Support APOs during construction projects and space transitions to ensure smooth operations. Financial Oversight • Guide APOs in making sound financial decisions that align with school needs and budget guidelines. • Collaborate with central office teams to ensure accurate and timely financial and compliance reporting.
Qualifications:
- Strong interpersonal communication skills and the ability to work effectively with a diverse group of people
- Strong organizational skills and the ability to handle multiple projects and responsibilities simultaneously
- Ability to foster a cooperative work environment while holding responsible parties accountable
- Proficient with computers, various software programs, and other technology
- Knowledge of public education and charter schools is highly desirable
- Strong ability to coach staff and direct reports to improve skills and effectiveness
- Must be able to demonstrate the ability to adjust strategies and systems in response to real-time data, stakeholder feedback, and evolving school needs to drive continuous improvement
Education and Experience:
- Bachelor’s Degree in related field preferred; candidates with four (4) additional years of relevant work experience will be considered.
- 5-7 years of experience and a proven track record of leadership in most, if not all, of the functional areas described above.
- At least 4 years of experience managing or leading high high-performing team
- Experience creating and implementing sustainable, scalable systems and processes
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