Account Manager (Program Manager)

Type of Requisition:

Pipeline

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Suitability:

Public Trust/Other Required:

None

Job Family:

Program Management

Job Qualifications:

Skills:

Cybersecurity, Information Technology Project Management, IT Security Services, Program Management, Services Project Management

Certifications:

Experience:

10 + years of related experience

US Citizenship Required:

No

Job Description:

Seize your opportunity to make a personal impact as an Account Manager supporting state and local government information technology systems and cyber security efforts. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. 

 

At GDIT, people are our differentiator. As an Account Manager you will help ensure today is safe and tomorrow is smarter. The Account Manager has responsibility for managing the delivery of service and its quality. The Account Manager serves as the point of contact for the client and will have responsibility for managing and coordinating the delivery of managed security services. 

 

HOW THE ACCOUNT MANAGER WILL MAKE AN IMPACT 

 

• Responsible for the cost, schedule, and technical performance of project. 

• Directs all service delivery phases from inception. 

• Organizes interdepartmental activities ensuring completion of the program on schedule and within budget constraints. 

• Manages P&L. Responsible for profitability and revenue growth of assigned program(s). 

• Serves as the primary contact for the customer on matters pertaining to service delivery and quality. 

• Ensures customer satisfaction and achieve designated business objectives. 

• Collaborates with client leadership for risk identification and mitigation planning for concurrent projects to maintain schedule and support client success.  

• Supervises assigned technical, professional, and administrative staff, including subordinate supervisors, and performs personnel actions including hiring and performance evaluation 

• Assures quality of program products, services, and deliverables, including participating in reviews, audits, and site visits 

• Coordinates and monitors sub-contractor activities and administers subcontractor deliverables and finances 

• Has service delivery responsibility over various IT Security projects on the contract. 

• Develops, reviews, and approves plans, schedules, consulting agreements and other program documents 

• Prepares and provides various reports and technical reviews to senior management, as requested 

• Ensures compliance with relevant corporate and government policies and standards 

WHAT YOU’LL NEED TO SUCCEED: 

 

Education: 

•  BA/BS, preferably in a related field 

• CISSP, Security+, CISM, GIAC and/or related security certifications 

• PMP, PGMP, ITIL or Agile certification is preferred. 

Experience: 

 

• Minimum of 10 years’ experience managing IT Service Delivery and IT Projects or Programs preferably state, local, or federal services contracts.