IT Server Engineer - AFF

DTE is one of the nation’s largest diversified energy companies. Our electric and gas companies have fueled our customer’s homes and Michigan’s progress for more than a century. And as Michigan’s largest source of renewable energy, we’re creating a cleaner, healthier environment to power our future. We’re also serving communities beyond Michigan, where our affiliated businesses offer renewable energy, emission control technologies, and energy services to industries in 19 states.  But we’re more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and we use our energy to be a force for growth and prosperity in our communities.  When you join us, you’ll be part of a team that welcomes, recognizes, and celebrates differences, and values everyone’s health, safety, and wellbeing.  Are you ready to make that kind of difference? Bring your energy to DTE. Together, we can achieve great things.

Job Summary

Location: Detroit, MI

Senior-level professional level IT Server Engineering position. Provides level-2 support, makes recommendations, supports and may lead projects, and participates in and may lead the development and/or research of advanced technologies. Provides ongoing infrastructure support, analyzing server use/design and participates in future infrastructure planning. Works independently with limited super-vision. Span of control: 0; this is an individual contributor job, although it may provide technical guidance and assistance to less experienced IT engineers & staff.

Key Accountabilities

• Provides second level engineering support for trouble ticket/problem resolution for Server Hardware/Software - Unix, Linux, and Windows Servers; provides problem definition and resolution using existing procedures; may develop and enhance Server Engineering procedures
• Supports and may lead projects to ensure on-time and in-budget implementation to support the achievement of business unit strategic plans
• Makes recommendations regarding development/definition/management of process design standards and new technologies and techniques for managing data center resources in the areas of disk management, backup and recovery of systems, server hardware/software consolidation as well as system performance and capacity planning, participates in and may lead research of advanced technologies
• Provides configurations for server infrastructure support and server installation assistance for new applications and business projects to ensure integration into the existing infrastructure; consults with application teams on proper design and use of technologies and tools; provides input on configurations for server infrastructure support
• Actively seeks opportunities, participates in, and may lead continuous improvement initiatives of internal processes, procedures, and standards
• May interface with vendors and participate in evaluations of external vendor solutions for applicability to business needs; may lead Pilot Technology projects to assess applicability of technologies to the enterprise
• Utilizes team building skills on multiple teams; may lead teams
• Assists with and participates in formal presentations; develops and delivers informal presentations
• Provides planning and time estimates for own assignments and assists other team members with planning; creates and maintains project work plans as needed 
• Works reliably and independently; takes ownership of problems in own area of knowledge and expertise for the quality of own work and team output; provides guidance and technical training to less experienced Server Engineering staff and IT personnel

Minimum Education & Experience Requirements

• This is a dual-track base requirement job; education & experience requirements can be satisfied through one of the following options:
  • High School or GED, & 6-plus years of experience in system administration including installing, configuring, troubleshooting, and patching for one of the following technologies: Windows Server, LINUX, HP/UX, AIX, and SAN storage, and supporting software products, or
  • Associate degree or certificate (i.e., the completion of a core group of program-related courses designated by the institution) in a computer science / information technology discipline, from an accredited Associate degree granting or technical institute & 4-plus years of experience in system administration including installing, configuring, troubleshooting, and patching for one of the following technologies: Windows Server, LINUX, HP/UX, AIX, and SAN storage, and supporting software products

Other Qualifications

Preferred:

*Bachelor’s degree in a computer science/information technology discipline
*Proficient ‘active listening,’ verbal, w