IT Assistant
The Orthopedic Institute of PennsylvaniaAbout the role
Description
At the Orthopedic Institute of PA, our mission since 1971 has been to create an amazingly positive, memorable experience for every patient, family, and team member. We treat each other with crazy courtesy and exceptional empathy and work together to perfect processes to achieve our mission. You'll join a culture of excellence and teamwork, with a strong focus on investing in our team and local communities. OIP offers a great work environment, professional development, challenging careers, and competitive compensation.
POSITION SUMMARY: IT Assistant provides end users with assistance with technology issues. Works with the other IT Assistant in managing the IT, telephone, and facilities functions.
ESSENTIAL FUNCTIONS:
• Assists End users with issues regarding computers, phones, and peripherals.
• Performs network backups for user files and Medent files.
• Upload transcription files to an outside vendor.
• Performs weekly maintenance to prevent downtime.
• Central communication between end users and area hospitals.
• Works closely with maintenance tech and supports larger tasks.
• Other duties as assigned – special projects, etc.
EDUCATION: Prefer BA/BS in information systems/business or an Associate Degree in a technical field.
EXPERIENCE: Minimum of one year of experience in information systems - preferably in a health care setting.
REQUIREMENTS: Valid driver’s license and proof of auto insurance.
Benefits Include:
- Competitive Wages
- Medical, Dental, Vision, Disability, and Life Insurance within 30 days
- Company-Paid Group Life Insurance, Short-Term Disability & Long-Term Disability
- Paid Time Off (PTO)
- 401(k) plan and profit sharing
- Cell-Phone Discounts
- Casual Day on Fridays!
- Company events for employees and families
- Career Advancement Opportunities
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