Sr Manager, Revenue Operations

Local or 100% Remote

Who we are 

Our mission at Point is to make homeownership more valuable and accessible to all. Every day, we explore, build, and iterate to create innovative financial products that improve the lives of our customers. Together, we’re creating the premier full-stack home equity platform to help current homeowners access their home wealth and aspiring ones realize their dream of homeownership. Point has raised over $180M from Andreessen Horowitz, WestCap, Prudential and other leading investors.

About the role

We’re seeking a strategic and analytical Sr Manager, Revenue Operations to help us achieve our mission to make homeownership more valuable and accessible. This role will be pivotal in driving revenue growth, enhancing operational efficiency, and aligning sales, marketing, and other teams. The ideal candidate will possess a blend of strategic thinking, operational expertise, and hands-on execution capabilities. This role reports to the Chief Growth Officer.

Our culture

We are a people-first, value-driven team. We come from varied backgrounds, experiences, and time zones. Our teams are aligned in service to our goal — to improve the lives of customers. Our culture is built on sharing ideas, supporting each other, and being empowered to do our best work. Find out what you can accomplish as part of an engaged, high-achieving team focused on a common goal.

Your responsibilities

• Analytics & reporting: Lead efforts to define KPIs, create dashboards, and measure the performance of the sales and customer experience teams. Enable teams to assess the effectiveness of tests and the overall impact of sales efforts.
• Performance Analysis: Analyze revenue data to identify trends, opportunities, and areas for improvement. Formulate proposals and lead implementation of solutions.
• Process Optimization: Streamline processes across departments, ensuring processes are documented, repeatable, and scalable.
• Technology Stack Optimization: Evaluate, propose, implement, and oversee 3rd party sales enablement and automation technologies, ensuring they are optimized for performance. Work closely with our product team to implement in-house solutions to enable sales efforts.
• Cross-functional Collaboration: Work closely with sales, marketing, and product teams to align efforts and drive cohesive go-to-market strategies. Serve as a key point of contact for internal and external stakeholders for revenue operations initiatives.
• Market Insights: Conduct competitive analysis and market research to inform strategic planning and identify growth opportunities.
• Strategic projects: Own one-off strategic projects aimed at optimizing revenue functions and driving growth. 

About you

• You bring several years of experience working on strategic problems, particularly those focused on revenue-generating functions. You’ve worked at a top-tier management consulting firm and/or a high-growth tech company in a revenue operations, sales strategy, business operations, or similar role.
• You’re a strong problem-solver and strategic thinker. You excel at taking ambiguous problems and leveraging data, research, and cross-functional collaboration to formulate clear solutions.
• You’re highly analytical and data-driven. You’re a pro at building complex spreadsheet models, writing SQL queries, and creating top-notch dashboards.
• You have a proven track record of optimizing sales processes to enable efficient growth.
• You have first-hand experience with CRMs (e.g., Salesforce) and sales enablement technologies (e.g., HubSpot, Chorus, Talkdesk).
• You’re an exceptional collaborator. You’re able to influence and collaborate across all levels of the organization. You’re a strong written and verbal communicator. Others love working with you.
• You bring a strong ownership mentality. You’re results-oriented and known as someone who simply gets things done.
• You have a Bachelor’s degree in a relevant field and may also have an MBA.

Our benefits 

Generous health benefits

• We provide medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA).

Unlimited paid time off

• Recharge with unlimited paid time off and 10 company holidays. 

Flexible remote & onsite work

• Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ. 

Fully paid parental leave

• Point will true-up wages from state-applic