Assistant Director of Financial Aid

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

Working Title:

Assistant Director of Financial Aid

Institution:

Rochester Community and Technical College

Classification Title:

MnSCU Academic Professional 3

Bargaining Unit / Union:

214: Minnesota Association of Professional Employees

City:

Rochester

FLSA:

Non Job Exempt

Full Time / Part Time:

Full time

Employment Condition:

Unclassified - Unlimited Academic

Salary Range:

$27.84 - $40.82

Job Description

This position provides leadership for the functions of the department, provides management and expertise for the information system modules supporting these functions and assists in the maintenance of the department’s website. This position also coordinates and oversees the functions of the Financial Aid Office, provides administrative support to the Director, and acts as the Director in their absence.

The employee will deliver high-quality, student-centered assistance to applicants, students and their families at Rochester Community and Technical College (RCTC). This position directly supports the RCTC mission by helping students and parents access and understand various forms of financial aid and assists applicants and students who need added support to navigate complex financial aid situations. This position provides advising in a variety of settings, both on- and off-campus and will be called upon to assist with high-level financial aid questions, meet with students who have concerns or are requesting special consideration and function as a liaison to other areas (both internal and external to the College) where the student may benefit from additional services.

Minimum Qualifications

• Two-year degree or higher or the equivalent of combination of education and experience.
• Three (3) years experience in a college or university financial aid office or in advocating for students and families as they navigate financial aid processes.
• Customer service skills sufficient to provide prompt, welcoming, courteous, and accurate information in person, on the phone, and through e-mail and other written correspondence. Must be capable of working with confidential materials, have a propensity for detail and accuracy and be capable of maintaining satisfactory performance under pressure and in stressful situations.
• Experience in developing and delivering public presentations to both small and large audiences.
• Knowledge and skill using Microsoft Office (word processing, spreadsheet, presentation) programs to produce correspondence, spread sheets, and reports in an efficient and timely manner. Must also possess skills in Database management sufficient to perform data entry, create queries and generate reports to support the use of data in decision-making.
• Commitment to diversity as well as a demonstrated ability to work successfully with persons of diverse backgrounds including sensitivity to their needs and concerns.
• Knowledge of math sufficient to apply equations and if/then formula logic, add, subtract, multiply and divide whole numbers, fractions, decimals, calculate percentages, and use simple formulas.
• Communication skills sufficient to read, speak, and write effectively.

Preferred Qualification 

• Extensive knowledge of federal and state financial aid rules and regulations
• Expertise in assessing student needs and coordinating services to retain students
• Knowledge of ISRS, COD, CPS, NSLDS and other financial aid related websites and software
• Previous experience working with R2T4, Satisfactory Academic Progress and reconciliation of federal and state accounts.
• Familiarity with Minnesota State College and University system and RCTC policies, and procedures.
• Demonstrated organizational and time management skills to prioritize and meet deadlines on simultaneous projects

Work Shift (Hours / Days of work)

M-F/8:00 to 4:30

Telework

At RCTC, occasional and situational telework is welcomed for some roles. Our aim is to ensure that the needs of our students, employees, and the College are consistently met. This position is based at RCTC in Rochester, Minnesota, where relationships and the needs of our students and employee's matter.

About

Established in 1915, Rochester Community and Technical College is the largest higher education provider in the fastest-growing city in Minnesota, serving more than 6,800 students a year in credit courses and nearly 4,000 in non-credit continuing and workforce education programs. RCTC combines the best in lib