Assistant Director of Enrollment Reporting

Job Description:

Under the direct supervision of the Senior Director of Enrollment Research & Analytics and working collaboratively with multiple units both in and outside of Student Enrollment and Engagement (SEE), the Assistant Director of Enrollment Reporting is responsible for collecting, integrating, analyzing, and reporting on admissions, enrollment and financial aid data.

The Assistant Director of Enrollment Reporting is responsible for executing on a variety of responsibilities in an accurate and timely manner. The Assistant Director of Enrollment Reporting will develop and maintain reports on admissions and enrollment, and provide support in the analysis of the effectiveness of financial aid leveraging strategies and various admissions & enrollment initiatives. They will create interactive data visualizations on trends and key performance metrics related to admissions, enrollment, institutional aid and tuition revenue.

The Assistant Director of Enrollment Reporting will develop processes for data preparation, including collecting, cleaning, and consolidating data from disparate systems. They will work closely with the institution’s admissions, enrollment, and student financial services teams to optimize the methods used for extracting, merging, and storing relevant data for analysis purposes.

The Assistant Director will serve as the administrator for the Student Enrollment and Engagement division’s Tableau reporting environment by managing Tableau access, user roles and permissions.

The work of the individual in this role has a direct impact on the institution’s enrollment goals. In order to be successful in the role, candidates will have a strong track record in data management, analysis and visualization, and bring a data-driven mindset to the team. They must be a self-starter, have a keen eye for detail and strong organizational skills, and be able to thrive working in a fast-paced, entrepreneurial environment.

Applicants who are both interested and qualified should submit BOTH a cover letter that addresses their capabilities and experiences and a resume or CV. Incomplete applications will not be considered. The position will remain open for applications until filled.

Essential Duties and Responsibilities:

• Write queries and extract large data sets from various systems including customer relationship management (CRM), student information system (SIS), and financial aid system.

• Transform raw data to prepared datasets for analysis and reporting; build data flows that combine, shape, and clean data for analysis; maintain and refresh datasets as needed.

• Track and report on trends and key performance metrics related to enrollment, student success, persistence and graduation. Prepare reports of findings and present data graphically and in narrative form.

• Maintain, update and distribute regular scheduled reports.

• Create, maintain and update Tableau data visualizations and dashboards.

• Provide general support for Enrollment & Marketing Analytics department, including routine data management and data clean-up, ad hoc project support, organization of reports/report inventory, and management of reporting software licenses.

• Participate in technology project implementation teams, as needed.

• Stay informed on industry trends, technology, new innovations in enrollment management, student financial aid, retention and student success.

Required Skills:

• Strong technical, statistical, and reporting skills.

• Advanced level Microsoft Excel and experience with reporting, business intelligence and visualization tools (e.g. SAS, Cognos, Tableau, Power BI).

• Ability to join data from various databases and systems into workable data sets.

• Ability to use query language to select, extract, and manipulate data.

• Understanding of strategic enrollment management and student success principles is a plus.

• Ability to summarize analytical work and present findings in a visually compelling way to non-technical audiences.

• Excellent verbal and written communication skills.

• Exceptional attention to detail and ability to produce accurate work.

• Demonstrated ability to effectively manage multiple projects simultaneously and meet deadlines.

• Must have a great attitude and be a self-starter with the ability to effectively work in a team-oriented, fast-paced atmosphere with high standards for quality, accuracy, and innova