Director, Sales Operations (Remote)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

CrowdStrike seeks an experienced business leader for the role of Director, Sales Operations. The role will serve as a strategic business partner to Global Sales & Sales Operations leadership, focusing on data-driven decision making, process optimization, and strategic planning to drive revenue growth. This is an opportunity for the right candidate to advance their career with CrowdStrike as we expand rapidly.

What You'll Do:

As a key strategic partner to the Sales leadership team, the Director will:

• Provide strategic guidance and insights to drive sales performance

• Develop and execute initiatives to accelerate revenue growth

• Lead data-driven decision making processes

• Champion operational excellence across the sales organization

• Drive CrowdStrike's business model and culture of excellence

Primary Responsibilities

Strategic Business Partnership

• Act as trusted advisor to sales leadership

• Identify opportunities for performance improvement

• Provide actionable insights and recommendations

• Support strategic decision-making processes

• Drive accountability for key business metrics

Sales Performance & KPI Management

• Define, track, and optimize sales metrics

• Monitor pipeline health, conversion rates, and revenue attainment

• Develop comprehensive performance dashboards

• Lead quarterly business reviews and performance analysis

• Implement data-driven performance improvement initiatives

Process Design & Optimization

• Develop and refine scalable sales processes

• Streamline deal execution and approval workflows

• Optimize sales methodologies

• Design and implement operational best practices

• Lead continuous improvement initiatives

Territory & Capacity Planning

• Design and implement territory coverage models

• Lead quota and headcount planning

• Align resource allocation with market opportunity

• Develop compensation plans and incentive structures

• Create territory optimization strategies

Cross-functional Collaboration

• Partner with Finance, Marketing, Product, and Sales Leadership

• Drive alignment on revenue operations

• Lead pipeline and forecast management processes

• Support go-to-market strategy execution

• Facilitate cross-functional process improvements

What You'll Need:

• 8+ years of business leadership experience in technology sector

• Technology industry, software, SaaS revenue recognition expertise

• Broad business acumen and strong influencing skills

• Proven track record in strategic and operational activities

• Change management expertise

• Strong data analysis and problem-solving skills

Required Skills

• Excellence in executive stakeholder management

• Advanced analytical and forecasting abilities

• Outstanding communication and presentation skills

• Strategic thinking and business planning capabilities

• Proactive, high-energy management style

• Experience in sales strategy and operations

Work Environment

• Fast-paced, complex, and dynamic environment

• Collaborative team setting

• Results-oriented culture

#LI-Remote

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Benefits of Working at CrowdStrike:

• Remote-friendly and flexible work culture

• Market leader in