Click & Collect, Sales Consultant, Full Time, Permanent

GET TO KNOW US

At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

 KNOW THE ROLE

Our Click & Collect and Services Team will play an integral part of the Brown Thomas Arnotts journey in reinventing retail in a genuine and sustainable way, and we’re hiring a team whose vision and style are as vibrant as our own to elevate this unique experience and redefine the future of retailing in Ireland. Don’t miss this opportunity to join an exceptional team doing extraordinary things.

Responsibilities and duties will include:

Customer Experiences

• Our luxury concierge service will enhance the customer experience through new innovation and digital services
• Building customer loyalty through attentive services and showcasing our loyalty program
• Providing a professional after sales services tailored to our customer’s individual need

People

• Working as part of a team, delivering extraordinary service to both external and internal customers
• Ensuring communication is open and clear within the team
• Contributing to store targets and goals
• Attending team briefings daily to understand targets and promotions
• Living and showcasing the behaviours associated with the Brown Thomas Arnotts people values

Services

• Being passionate and enthusiastic about products and services available
• Acquiring and updating product knowledge through supplier training, product labels, magazines etc
• Keeping up to date with new services and product launches including new pop up stores
• Promote the sustainable edit across your department
• Being knowledgeable of additional services on offer throughout the store including events and promotions
   

 KNOW WHAT WE’RE LOOKING FOR

• Retail or Concierge experience
• Strong customer service skills
• Worked in a fast pace environment
• Effective Communication
• Target driven
• Self-motivation
• A people person
• Mid-week availability
   

 KNOW WHAT'S IN IT FOR YOU

We believe that every team member should have the opportunity to curate a meaningful career that enhances professional and personal development. That is why we foster a culture of belonging and inclusiveness where your voice is valuable. A great customer experience starts with a great people experience, and we’re proud to have been recognised by multiple industry bodies for our progressive workplace culture.

As a Brown Thomas Arnotts team member, you will benefit from

• Competitive Salary
• Contributory Pension Scheme
• Competitive annual leave entitlement
• Team Member discount across the world’s most iconic brands
• Recognition Days for Volunteering & Wellbeing
• Wellbeing Initiatives
• Extensive Learning & Development Offerings
• Leading Talent Programmes
• Flexible Working Model
• Additional Benefits
   

KNOW HOW WE WORK