Licensed Bilingual Behavioral Health Care Manager

About Pair Team

Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care.

Pair Team cares for the highest-need Medicaid recipients through a community-led model. We build local partnerships with shelters, food pantries, and other community-based organizations to turn them into a site of care. As a support system for the community, we provide wraparound clinical services, up-skill CBO staff to become Community Health Workers, and utilize our proprietary data-driven technology platform, Arc, for care coordination. Through Medicaid MCOs, we provide healthcare for hard-to-reach, high-need individuals, while sharing healthcare dollars with community groups to expand their social support programs.

Our Values

• Trust: We consistently strive to earn the trust of our patients, our clinic partners, and our teammates.
  
• Growth: We grow together – as a company and as individuals.
• Accountability: We act like owners and take pride in our work.
• Act beyond yourself: Our vision and impact goes beyond ourselves and so must our actions.

In the News

• Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
• TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team
• Axios: Pair Team collects $9M for Medicaid-based care

 

About the Opportunity

Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.  We are looking for a highly motivated full-time Behavioral Health Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare. 

As Behavioral Health Care Manager, you will play a critical role in our whole-person, interdisciplinary care model by providing mental health resources and therapeutic interventions for individuals living with Serious Mental Illness, Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. The Behavioral Health Care Manager will work in a team-based model with a lead care manager, community health worker, registered nurse care manager, and nurse practitioner to contribute their expertise towards improving the individual’s quality of life through evidence-based behavioral interventions.

This is a remote-forward hybrid position; while you will be asked to do in-person engagements in Santa Cruz, CA with another PairMate 1-2x/month, 90% of your work will be from home.

What You’ll Do

• Primarily work with and support enrolled individuals who struggle with severe mental illness or substance use disorders 
• Use evidence-based approaches to provide short-term interventions and behavioral activation strategies throughout the individual's participation in ECM
• Use evidence-based approaches to provide intermediary interventions as a bridge to community supports and referrals
• Provide brief crisis intervention techniques and warm hand-offs to local crisis resources as needed 
• Seek to listen openly to individuals and meets them where they are – understanding that adopting an “it’s not my fault but it is my problem” attitude in all communication styles and approaches
• Assist with linkage to ongoing behavioral health treatment upon individual’s completion of participation in ECM 
• Support ECM team’s caseload to identify and address barriers to care
• Educate individuals on behavioral health conditions to improve health literacy
• Work with individual to identify health/wellness goals and incorporate goals into a shared care plan
• Collaborate on care issues with Enhanced Care Management team by participating in systematic case reviews
• Facilitate and ensure recommendations are communicated across health care team
• Track and manage caseloads using electronic medical records
• Consult with ECM team about clinical concerns or questions, provide educational training on behavioral health conditions and treatment

 

What You’ll Need

• LC