Staff Site Reliability Engineer - Federal

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

We're looking for an experienced Staff Site Reliability Engineer (Federal) to join our ZPA team, reporting to the Senior Manager SRE.

This role requires Secret Security Clearance that you must maintain throughout employment. A Information Assurance Technician Level 2 Certification is also required, but you can get that within your first few weeks employment. You'll be responsible to:

• Oversee operational tasks for FedRAMP cloud products, including deployments, on-call duties, and incident management. This includes participate in regular deployment sync meetings and operational hand-offs.
• Manage all cloud infrastructure components, such as AWS GovCloud, private cloud environments, containers, and VMs.
• Develop operations documentation, handle escalations, and implement measures to prevent recurring incidents, while contributing to DevOps best practices.

What We're Looking for (Minimum Qualifications)

• 5+ years of experience as a Site Reliability Engineer, with relevant experience in an Operations or Engineering environment.
• Experience with High/Moderate FedRAMP authorization levels and monthly monitoring programs (scanning, evaluating, patching, and reporting on environment vulnerabilities).
• Hands-on experience with Linux administration, basic network troubleshooting, and infrastructure as code and automation tools (e.g., Ansible, Terraform).
• Coding experience (preferably Python) and expertise in container-based architectures (AWS ECS / Kubernetes).
• Knowledge of virtualization, cloud architecture and services, automated deployments, web security, and protocols (HTTP, SSL/TLS, DNS, SQL) and networking fundamentals.

What Will Make You Stand Out (Preferred Qualifications)

• Experience with High/Moderate FedRAMP authorization levels and monthly monitoring programs (scanning, evaluating, patching, and reporting on environment vulnerabilities).
• Python coding experience
• Experience with container-based architectures (AWS ECS / Kubernetes)
• Information Assurance Technician Level 2 certification. If you do not have it you'll complete the certification within a few weeks of employment.

#LI-Hybrid

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Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range$136,500—$195,000 USD

At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement