Senior Manager, Product Management

Company Description

Founded by experienced entrepreneurs and engineers in 2016, Pismo is a technology company that provides a comprehensive processing platform for banking, card issuing and financial market infrastructure and helps customers innovate and build the next generation of banking and payment solutions. Pismo joined Visa in 2024.

Leveraging Visa’s solutions, our core platform, and an expanding suite of capabilities, Pismo addresses the technological challenges that large banks, marketplaces, and fintech companies face in migrating from legacy systems to more advanced technology in the market. Pismo’s cloud-based platform empowers firms to build and launch financial products rapidly, scaling as they grow to have a broader audience while keeping high security and availability standards.

Pismo’s 500+ employees are located in more than 10 countries around the world.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Description

As a Senior Manager, Product Management on the Customer & Developer Experience team, you’ll own the strategy for foundational capabilities that shape how customers and internal users experience the Pismo platform every day. You’ll lead a team of product managers and partner with cross-functional leaders across product, technical, and client-facing teams to drive the next generation of infrastructure powering the Pismo Developers Portal and Pismo Control Center. Success in this role requires a unique blend of hands-on technical ownership with strategic leadership to craft a compelling vision of scalability, security, and extensibility, laying the groundwork for future customer, product, and team growth.

What You’ll Do:

• Own the strategic vision for the web application and platform shared services that power the Pismo Developers Portal and Control Center.
• Lead and grow a team of product managers, fostering a collaborative, high-ownership culture and mentoring PMs to be strong technical product leaders.
• Drive hands-on platform product work, engaging deeply with APIs, architecture tradeoffs, and technical design alongside engineering.
• Partner with cross-functional leaders to prioritize product investments that balance near-term needs with long-term scalability and resilience.
• Define and track success metrics and continuously improve platform quality, performance, and reliability.
• Represent the product strategy and outcomes to senior leadership with clarity, confidence, and impact.

Qualifications

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• 3+ years of people management experience with a focus on mentoring and building collaborative, accountable teams. Experience managing global and/or remote teams preferred.
• 5+ years of product management experience owning software platform or shared services roadmaps, including web applications, REST APIs, and system integrations.
• Strong communication skills with the ability to influence and align diverse stakeholders across all levels of the organization, from engineers to executives.
• Strategic leadership experience directing prioritization and roadmap management across multiple Agile development teams.
• Deep commitment to quality throughout the product life cycle, including non-functional aspects such as integrity, resilience, and scalability.
• Proficiency with product analytics to measure customer and business value, validate decisions, and uncover meaningful opportunities for improvement.
• Hands-on and technically curious, with a willingness to dive into technical details, read API docs, experiment with endpoints, and collaborate closely with engineering.
• Passion for creating platforms that empower developers and unlock organizational velocity.
• Experience in Fintech, Banking, Payments, or IT is a plus.
• Proficiency in Portuguese is a plus.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: