Maitre'D - Crane Club Restaurant New York

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage

• 401(k) Retirement Program with Employer Match

• Life and Disability Insurance Plans

• Ancillary Insurance Plans

• Employee Assistance Program

• Fertility & Family Forming Support and Resources

• Pet Insurance

• Employee Discounts

• TAO Savings Marketplace

• Time off and much more!

Responsible for checking in and managing the seating of all guests, both reservations and walk-ins. Manages reservation book and accepts walk-in guests to help maximize seating for each shift. Acknowledges and interacts with restaurant guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality. 

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: 

• Anticipates and accommodates all needs of the guest

• Maintains the general cleanliness and orderliness of the entrance area and entire venue

• Complies with Department of Health and company sanitation standards

• Actively takes and processes reservations

• Assists with incoming calls and answering guest questions

• Strategically plots reservations, and appropriately accommodates walk-ins to ensure a smooth shift

• Provide the dining room team with initial table set-up

• Properly sets-up front desk area, performs side-work and other opening/closing procedures as directed by management, including:  

  • Ensures all appropriate menus are printed and ready for service

  • Ensures that all menu books are organized with current menus

  • Completes opening duties as assigned or directed

  • Completes closing duties as assigned or directed

• Reports all breakage, and damage of equipment or furniture immediately to management

• Attends and participates in daily pre-service meetings, reviewing the VIP’s and book for the night

• Foster and maintain relationships with regular guests

• Parti