Assistant Branch Manager

Who We Are

First Fed is a local community bank on an exciting growth trajectory with 18 locations including 12 full-service branches in Western Washington. First Fed was recognized by the Puget Sound Business Journal as a Best Workplace and a Top Corporate Philanthropist. By popular vote, First Fed received awards for Best Bank in The Best of the Northwest, Best Banker in Readers’ Choice by Cascadia Daily News, and Peninsula Daily News named us Best Bank on the Olympic Peninsula. We also received a Best-In-State bank award from Forbes.  

For over 100 years First Fed has served our customers and communities throughout the PNW. We’ve donated over $9 million to non-profit organizations in the past 8 years through our foundations, sponsorships, direct donations, and matched employee donations. Our amazing team has volunteered over 25,000 hours in the past 5 years – many by using our benefit of 3 paid volunteer days per year!  

We welcome applicants from all backgrounds – our diversity makes us stronger. Join our award-winning team!  

Our Values

Optimism:  We are positive and decisive. We believe the future will be better than the past. Our attitude demonstrates persistence which leads to success.

Initiative:  We are self-starters and find innovative solutions. We are courageous, entrepreneurial, and passionate. We take action for good.

Respect:  We include individuals from diverse backgrounds and with different perspectives. We are committed to honoring and serving others.

Growth:  We learn and adapt so we can continually improve. We believe in personal growth through grit and determination.

Ownership:  We are invested in our endeavors. We are accountable and take responsibility for our actions and decisions.

Position Purpose:

Supervise front line sales staff and overall day-to-day operations of the branch.  Ensure highly effective customer service, particularly in response to special requests, complaints, problems, and branch productivity.

Essential Functions:

• Manage branch implementation of institution-wide sales and service efforts designed to retain existing customer relationships and grow new relationships to meet branch and bank wide deposit, loan and fee income goals.
• Work with the Branch Manager to develop and implement a sound, aggressive Business Development Plan in accordance with Association objectives
• Develop new business by proactively contacting prospective/current customers and presenting appropriate financial products and services
• Manage business development support provided by CSR’s/RBs in collaboration with Branch Manager
• In collaboration with direct supervisor, present a solid, supportive and consistent leadership team that enhances and increases productivity and success of branch staff.
• Maintain the operational integrity of the branch and minimize organizational liability
• Project a professional & positive image of First Fed through personal appearance and behavior while in the branch or at community events, and through appropriate internal and external communications.
• Maintain regular & predictable attendance. 
• Perform related duties & responsibilities as required.

Qualifications/Requirements: 

• Minimum High school diploma or certified equivalency.  College coursework highly preferred.
• Typically requires two years of demonstrated and effective supervisory experience in a retail branch or financial institution environment or demonstrated and effective experience performing in a lead worker role providing guidance and expertise to branch staff to meet established operational, sales, and customer service goals and objectives. 
• Thorough knowledge of Relationship Banker operational activities, new account functions, and consumer loans is essential.