Administrator - Private Mental Health Service

Department: Site Support Roles

Employment Type: Permanent - Full Time

Location: Priory Wellbeing Centre - Harley Street

Compensation: £26,075 / year

Description

Harley Street Wellbeing Centre is looking to recruit an Administrator to join the team. This is a full-time role working 37.5 hours per week.

There are 3 shift patterns 07:45 - 15:45, 10:00 - 16:00 and 12:00 - 20:00. This will be discussed at the interview.
 
Located right in the heart of London’s prestigious medical district, Priory Wellbeing Centre Harley Street is one of the UK’s leading mental health clinics.

What you'll be doing

You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.

Part of the role you will:

• Provide efficient admin and secretarial support, including document production, telephone enquiries, diary management, visitor reception, and other tasks as needed. Work closely with the Wellbeing Centre Manager.
• Handle internal and external enquiries, prioritising and escalating issues appropriately to maintain high service levels.
• Ensure all information and documents comply with policies, regulations, and financial requirements; maintain accurate audit trails.
• Update and maintain accuracy in central and local databases.

You can find additional information in the attached job description. 

What you'll bring to the role

Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

One year’s work experience within an administrative, customer service, clinical, educational or other appropriate background.
 
 For more information about the role, you can email nicolaphillips@priorygroup.com

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us. 

• 25 days annual leave plus bank holidays
• Birthday Holiday  - your birthday as an extra days annual leave
• Enhanced maternity pay
• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development
• Long service award
• Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified. In such cases, adverts should be closed immediately, and remaining applicants informed of the reason.