Sr. Director of Operations

Position:                  Sr.  Director of Operations 

 

Reports To:             Vice President, Global Clients Datacenters 

 

Location:                 Greater Seattle Area 

 

FLSA:                       Exempt 

 

Salary:                     230,000.00

 

Summary 

The Sr. Director of Operations is responsible for managing a global security operations team, which provides physical security for datacenters on a complex, multi $100M global client account. The security operations team is comprised of regional directors. The Sr. Director of Operations provides strategic direction and leadership for the account and is responsible for the creation and execution of a security program strategy, managing and aligning Securitas and client goals, and driving sales and profitability on the account. The Sr. Director of Operations must have a solid understanding of the client datacenter program, with the ability to effectively advise, make recommendations, collaborate, and adapt to changing needs and priorities. 

 

Essential Functions 

1. Plans, examines, analyzes, evaluates, and supervises global security operations, inclusive of physical security assets and security personnel. 
2. Programmatic oversight: manage audit compliance and standardization, ensure quality control. 
3. Provides and guides excellent customer service and business development across all countries, regions, and branches. 
4. Nurture client relationships across all pillars. 
5. Creates and delivers executive level presentations and reports on business strategy, insights, and execution to client and Securitas senior management. 
6. Leads business meetings and gives updates to the client on projects. 
7. Collaborate with shared services to ensure alignment. 
8. Experience working with and communicating with the C Level employee down to the entry level employee. 
9. Evaluates current procedures, practices, and precedents for accomplishing activities and functions relative to security, with continuous process improvement at the forefront of decision making.  
10. Identifies and resolves security related problems. 
11. Develop preventative security programs, including the succession planning of future leaders. 
12. Assists in preparation of emergency management and contingency planning. 
13. Direct and coordinate with client and Securitas team to align with activities and security functions. 
14. Actively seeks and creates opportunities for collaboration across client, partners, and internal groups to drive long-term, scalable solutions.

Performs additional functions, duties and specific tasks of a similar nature and scope as necessary to achieve assigned business objectives.        

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all the functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 
• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. 
• Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. 
• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. 
• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and proc