Manager, Sr. Engineer, IT Financial Systems

About Us

Girl Scouts of the USA

Founded in 1912, Girl Scouts of the USA (GSUSA) is the preeminent leadership development organization for girls and the leading authority on their healthy development. Millions of Girl Scout alums across the country and the world have gone on to achieve incredible things and make a tremendous impact in fields ranging from public policy, medicine, journalism, and athletics to international relations, science, technology, art, and entertainment. 

As a mission-driven organization, Girl Scouts of the USA champions girls as they explore their worlds, try new things, and develop the courage, confidence, and character to make the world a better place. From stargazing during a first overnight camping trip to building robots, navigating a rocky hiking trail, working together on a community project, and learning about the importance of environmental stewardship, Girl Scouts of all backgrounds and abilities can unapologetically be themselves as they rise to meet new challenges and discover the issues that matter most to them. Along the way they learn the power of friendship, connection, and teamwork. 

Girl Scouts are doers, innovators, problem-solvers, creators, and dreamers, and the GSUSA team is here to center, support, and inspire them, working with 111 local councils across the country and USA Girl Scouts Overseas to deliver our life-changing Girl Scout Leadership Experience.

 

#LI-REMOTE

You Will

The technology community sets technology vision, strategy, goals, and performance measures to fulfill and advance the Movement’s business objectives. Technology directs traditional information technology functions, as well as enhances business value with innovative, technology-based solutions. The teams in this community division include IT Foundational Services, Business Intelligence & Data Engineering, Customer Applications, Platform Engineering & Operations and General Technology Operations The team collaborates closely with all other communities at GSUSA as well as with external vendors.       

 

POSITION SUMMARY

The Senior Engineer has a role within Technology’s Platform Engineering & Ops group. This position is accountable for advising and partnering clients on best-in-class platforms and system architecture; to support business requirements and provide subject matter expertise around the development and support of GSUSA systems. This position participates in the oversight of internal and external resources delivering new technology into service and supports customer application owners in design and architecture as well as execution against the project objectives. This role collaborates with the business to ensure solutions are implemented with proper governance, with business impact and long-term cost of ownership in mind, across the portfolio of applications. 

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ESSENTIAL RESPONSIBILITIES - Primary duties of the position

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Responsibilities

Works with Clients to document business requirements and participates in the development of technology requirements, and lead application development related activities. Collaborate with cross-divisional technology teams to ensure that appropriate governance exists for all technology solutions.

Use technical expertise to assist in solving problems and reviewing solutions across the technical ecosystem including NetSuite, Adobe Commerce/SuiteCommerce (is a plus),  and related applications. Collaborate across teams and service providers to facilitate/coordinate key break fixes and enhancements. 

 

Provide technical oversight and guidance to our Service Providers and team members regarding our planning portfolio (e.g. NetSuite, Adobe Commerce/SuiteCommerce (is a plus), External services providers, Avalara, OpSuite, LightSpeed, CyberSource, Korber WMS etc.). Ensure the strategy and best practices provided by the Architecture group are followed.

 

 

 

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

 

REQUIRED COMPETENCIES

Individual Contributors who may have responsibility for managing external teams, projects or processes.

• Ability to develop reports, complex saved searches, and data extracts to assist internal and external users of the system.
• Provide support to end users, including issue management and any questions, escalating issues to NetSuite or other