Field Application Specialist - Mid Atlantic Region

In the Field Application Specialist role covering NJ, Eastern PA & Northern DE, you will be responsible for offering product expertise, application knowledge and technical support along each step of customer's process and for bringing the products' technical expertise and market knowledge to the sales team. The main missions are to ensure successful design, validation, and implementation of products, by supporting sales for product design, product positioning and demonstration, and supporting customers for application development work, initial startups and training.

What you will accomplish together with us:

• You will support the sales organization on existing products through product presentations, demonstrations, and application studies, and on new products in close collaboration with product management through beta sites testing and demonstrations.
• In this role, you will be responsible for the assigned product line to support sales target achievement in the defined territory.
• One of your tasks will be to support sales in the customer process and URS analysis and generate application trials to help designing optimized products in line with the application requirements.
• You will provide technical support proactively, answer inquiries and resolve implementation problems in the field for customers.
• In the event of an issue, you will support quality department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution.
• On an as needed basis, you will collect, compile, verify and analyze data on the assigned product line performance and customer feedback to identify product features that need to be changed to meet customer needs.
• One of your duties will be to report on competitors' products and feedback information to the application specialist management and products management
• You will provide basic product training to internal sales and dealers and running external customer workshops and seminars.
• You will conduct trials and demos to achieve intended results and create trial reports to product management and sales teams.
• You will collaborate with interfaces to define the scope and acceptance criteria of trials and build professional trial reports.

What will convince us:

• You have completed a Bachelors degree in Biological Engineering, Biotechnology or other life sciences related field
• You possess minimum of 2+ years of field experience in a Life Science industry.
• You have a valid Driver's License.
• Ability to travel a min of 50% in the mid-Atlantic region: (NJ, Eastern PA, and Northern DE)
• Familiarity with life science application experiment technology, and a good understanding of hot research topics is a plus.
• Proven experience in a similar position and industry is advantageous.
• Familiar with related products, laboratory processes and equipment
• You are proficient with MS Office software, including Outlook, Word and Excel.

We Value:

• Strong learning ability, and expert knowledge base in this area.
• Ability to effectively interface with product/project/division management.
• Excellent communication and presentation skills.
• Strong customer orientation.
• Excellent negotiation skills.
• Identification with our core values: Sustainability, Openness, Enjoyment.

What We Offer

As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:
Personal and Professional Development: Mentoring, leadership programs, LinkedIn Learning, internal seminar offerings
Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform
Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”
Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.

Retirement Savings Plan: 401 k (with generous company match)
Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
Company Paid Benefits: Ba