Remote Pharmacy Technician (Fri - Tues 1:00PM - 9:30PM ET)

AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.

Job Details

Under the direction of the Director or Manager the Pharmacy Technician will bridge the service gap needed to provide service support to PACE clients and their participants in facilities along with the network pharmacies servicing them.  

Responsibilities

• Receives electronic prescriptions, weekly batches or refill requests and accurately and efficiently fills the prescriptions under the direction of the Pharmacist. Performs pharmacy tasks such as handling, counting, mixing, and packaging medications. 

• Assists in entering minor edits to record correct dispensing quantity and manufacturer NDC used to dispense prescription order. 

• Performs reclamation duties. 

• Uses pharmacy software to check and/record data about prescriptions. 

• Acts as a liaison between our customers and their providers and our pharmacy, receives and triages incoming phone calls and messages to answer questions, fill prescription orders or handle other requests to ensure that clients have a positive experience. 

• Establishes and maintains patient profiles, including lists of medications taken by individual patients, and uses our advanced proprietary software system to document medication care plans. 

• Uses pharmaceutical technician expertise to ensure compliance, efficiency, and quality of operations. Participates in company quality initiatives, recognizing opportunities for improvements and reporting quality assurance issues.

• Secures information in accordance with the privacy and security guidelines of the Company and applicable regulations such as HIPAA. 

• Provides enrollment support for new PACE enrollees.

• Communicates pharmacy benefit information to network pharmacies contracted with facilities where CK PACE participants reside.

• Coordinate facility discharges to assure medication reconciliation is complete and delivery to home is back in place.

• Provides help desk support to network pharmacies.

• Education PACE staff regarding CK and network pharmacy processes for facility participants.

• Makes outgoing calls to gather/confirm information necessary to process customer requests or otherwise contribute to pharmacy operations.

• Coordinates and sets up couriers to ensure timely medication delivery.

• Makes outgoing calls to ensure the participants have received their delivery.

The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job.  Not all of the duties may be assigned to a position. 

Qualifications  

• Possesses high level of integrity 

• Quality-oriented 

• Innovative 

• Steadfast 

Education

• Required: HS diploma required.  

• Must be registered or eligible to become registered with the appropriate State Board of Pharmacy within 60 days of hire. 

Experience 

• Required: Minimum of 2-year pharmacy technician experience, preferably in a retail setting. 

Skills & Abilities

• Proficient with MS Office Suite and strong c