Principal Security Engineer - Cyber Security Incident Response Team

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We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Job Title: Principal Security Engineer - Cyber Security Incident Response Team

Department & Team: Information Security
Location: Remote within US

The Principal Security Engineer – Cyber Security Incident Response Team leads strategic and high-impact incident response initiatives, providing expert-level guidance in digital forensics, malware analysis, threat hunting, and SIEM operations across on-prem and cloud environments. This role requires deep technical proficiency, leadership in complex investigations, and the ability to influence stakeholders at all levels while mentoring junior staff and driving operational maturity. Ideal candidates will bring extensive hands-on experience with adversary tactics, automation, and cross-functional collaboration, while also shaping enterprise-wide detection and response.

The Principal Security Engineer – Cyber Security Incident Response Team leads the investigation, containment, and remediation of complex cyber threats, leveraging deep expertise in incident response, digital forensics, malware analysis, and SIEM operations across cloud and on-prem environments.
 

Key Responsibilities:

• Implements strategic goals established by functional leadership and creates operational plans to achieve these goals. 
• Works on significant issues that require conceptual thinking and understanding to solve. 
• Creates networks with both senior leaders and junior individual contributors, providing thought leadership for the organization in their specific area.
• Responsible for managing project initiatives of strategic importance to the organization.
• Implements strategic plans established by functional leadership to achieve operational and/or commercial goals. Establishes approaches and tactics to achieve these goals, with a short- to medium-term impact. Leads and contributes to the development of organizational objectives and principles to achieve goals in creative and effective ways. 
• Works on significant and unique issues where analysis of situations or data requires an evaluation of broadly-defined variables. Requires conceptual thinking to comprehend the complex problems and their implications. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Accountable for results, which may impact their entire function or geography.
• Creates formal networks involving coordination among groups, including senior leaders and junior individual contributors. Focuses on providing thought leadership and works on broader organization projects, which require an understanding of the wider business. Requires conveying advanced information and persuading several diverse internal and external stakeholders/audiences, including clients and/or vendors. Recognized internally as a subject matter expert and may direct the activities of others.
• Frequently responsible for providing guidance, coaching and training to other employees across the Company within area of expertise. 
• Typically responsible for managing project initiatives of strategic importance to the organization, which may involve cross-functional teams. May be assigned with and lead direct reports, but generally fewer than three and without headcount/budget ownership.

Minimum Requirements:

• Length of Experience: A minimum of 4 years of related experience with a Bachelor’s degree, 8 years and a Master’s degree with 12+ years of experience or equivalent. Barriers to entry may require committee/functional leadership review.
• Extensive Incident Response Experience: Demonstrated expertise in managing complex security incidents from detection through remediation with the ability to lead technical investigations, develop containment strategies, and execute eradication plans.
• Digital Forensice: Extensive experience with forensic acquisition and analysis of endpoints, memory, and network traffic, and use of tools such as EnCase, FTK, or open-source forensics tools.
• Deep Knowledge of Security Technologi