Policy Specialist, Legal Investigations Support

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• Experience, including internships, in a policy, legal, Trust and Safety, or technology environment.
  
• Experience working in discovery, litigation, or compliance in a technical or legal field.
  

Preferred qualifications:

• Experience with the implementation and maintenance of policy.
  
• Experience collaborating within a team setting through knowledge sharing of policy or process procedure and implementation.
  
• Ability to work independently while also being able to quickly pivot and adapt to new tasks/responsibilities with limited guidance or supervision.
  

About the job

The Legal Investigations Support (LIS) team handles requests for user data received from government agencies, courts, and parties in criminal and civil litigation. LIS handles a high-volume of these legal requests, processing them through internal tools based on complex internal policy and workflows utilizing queue management and metric performance.

In this role, you will work with sensitive content or situations and may be exposed to graphic, controversial, and/or upsetting topics or content. Some of those investigations will be routine, others may very well be on the news. Members of this team must respect confidentiality, and be sensitive to legal requirements and user privacy laws.

The US base salary range for this full-time position is $84,000-$123,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Apply standard tools, resources, and processes to respond to inquiries and escalations from law enforcement agencies or third-party attorneys.
  
• Review, process, and respond to legal requests, related to real-world investigations on Google users, utilizing queue management and metric performance workflows and procedures.
  
• Deliver impactful and meaningful contributions by illustrating understanding of policies and workflows through trend analysis and clear documentation to drive change and/or adapted guidance, engaging with stakeholders and partners cross-functionally when appropriate.